Re: Event Postponed: Fork n' Film

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi Andrea,

Thank you for reaching out. Please accept our sincerest apologies for the disappointment this has caused; we truly understand how discouraging it is to have a birthday celebration postponed twice. We want to do everything we can to turn this experience around for you.

As per our previous corressspondence, could you please confirm if you are also looking to rebook on behalf of Jessica Matias and Diana Soto (Order #2ZRR-912K-LDP)?

Once you confirm those details, I will personally take a look at our upcoming availability in San Francisco for May to see how we can best accommodate your party. We are committed to making this work for you!

Warm regards,
Sam
Customer Support

On Sat, Apr 11, 2026 at 11:04 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hello,

This is the second time that our event has been postponed, and this was supposed to be a birthday celebration for someone in our party. Is there any way we can be fit into one of the dates for next month? I see they are sold out, but at this point, we are super disappointed and discouraged that our event keeps being pushed back. 

Regards,

Andrea Dimayuga

On Wed, Apr 8, 2026 at 9:17 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Andrea,

Thank you for reaching out. Please accept our sincerest apologies for the disappointment this has caused; we truly understand how discouraging it is to have a birthday celebration postponed twice. We want to do everything we can to turn this experience around for you.

As per our previous corressspondence, could you please confirm if you are also looking to rebook on behalf of Jessica Matias and Diana Soto (Order #2ZRR-912K-LDP)?

Once you confirm those details, I will personally take a look at our upcoming availability in San Francisco for May to see how we can best accommodate your party. We are committed to making this work for you!

Warm regards,
Sam
Customer Support

On Sat, Apr 11, 2026 at 11:04 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hello,

This is the second time that our event has been postponed, and this was supposed to be a birthday celebration for someone in our party. Is there any way we can be fit into one of the dates for next month? I see they are sold out, but at this point, we are super disappointed and discouraged that our event keeps being pushed back. 

Regards,

Andrea Dimayuga

On Wed, Apr 8, 2026 at 9:17 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Andrea,

Thank you for reaching out. Please accept our sincerest apologies for the disappointment this has caused; we truly understand how discouraging it is to have a birthday celebration postponed twice. We want to do everything we can to turn this experience around for you.

As per our previous corressspondence, could you please confirm if you are also looking to rebook on behalf of Jessica Matias and Diana Soto (Order #2ZRR-912K-LDP)?

Once you confirm those details, I will personally take a look at our upcoming availability in San Francisco for May to see how we can best accommodate your party. We are committed to making this work for you!

Warm regards,
Sam
Customer Support

On Sat, Apr 11, 2026 at 11:04 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hello,

This is the second time that our event has been postponed, and this was supposed to be a birthday celebration for someone in our party. Is there any way we can be fit into one of the dates for next month? I see they are sold out, but at this point, we are super disappointed and discouraged that our event keeps being pushed back. 

Regards,

Andrea Dimayuga

On Wed, Apr 8, 2026 at 9:17 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Andrea,

Unfortunately, I’ve double-checked the schedule and we do not have any availability for Princess and the Frog next month. I’m so sorry to be the bearer of disappointing news!

If your dates are flexible or if you’d like to explore some other great options that are still open, I’d be more than happy to help you find a perfect alternative.

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 2:08 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam,

Is there absolutely no availability for Princess and the Frog for next month? That’s what we were hoping for.

Thank you for looking into this for us.

Andrea

On Wed, Apr 22, 2026 at 12:04 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you so much for your patience here! Here is our current availability to reschedule the three of you.

Lilo and Stitch:

8/1 - 1:30PM

Hocus Pocus:

9/26 - 1:30PM

10/3 - 1:30PM

10/3 - 6:30PM

10/10 - 1:30PM

10/10 - 6:30PM

The Nightmare Before Christmas:

10/17 - 1:30PM

10/31 - 1:30PM

Princess and the Frog:

11/21 - 6:30PM

11/28 - 1:30PM

11/28 - 6:30PM

Please let me know which date/time/film works best for you!

Warm regards,

Sam

Customer Support

On Fri, Apr 17, 2026 at 7:08 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam!

Any update on this? Appreciate the effort.

Thanks,

Andie

On Mon, Apr 13, 2026 at 12:26 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you for reaching out. Please accept our sincerest apologies for the disappointment this has caused; we truly understand how discouraging it is to have a birthday celebration postponed twice. We want to do everything we can to turn this experience around for you.

As per our previous corressspondence, could you please confirm if you are also looking to rebook on behalf of Jessica Matias and Diana Soto (Order #2ZRR-912K-LDP)?

Once you confirm those details, I will personally take a look at our upcoming availability in San Francisco for May to see how we can best accommodate your party. We are committed to making this work for you!

Warm regards,
Sam
Customer Support

On Sat, Apr 11, 2026 at 11:04 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hello,

This is the second time that our event has been postponed, and this was supposed to be a birthday celebration for someone in our party. Is there any way we can be fit into one of the dates for next month? I see they are sold out, but at this point, we are super disappointed and discouraged that our event keeps being pushed back. 

Regards,

Andrea Dimayuga

On Wed, Apr 8, 2026 at 9:17 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Andrea,

Thank you for getting back to us. I am so incredibly sorry again for the postponement of your event and for the inconvenience this has caused your entire party.

We will get right on those refunds for you. I have noted that Jessica should be refunded for her and Diana’s tickets, and your refund will be processed for your individual payment.

We will follow up with a refund receipt as soon as everything is complete!

Warm Regards,

Sam

Customer Support

On Wed, Apr 29, 2026 at 10:06 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam,

I've talked with the other people in our party, and we have decided we would just like to be refunded. Please update me at your earliest convenience on when to expect it. I believe Jessica paid for both her and Diana, and my payment should just be for myself.

Thank you,

Andrea

On Fri, Apr 24, 2026 at 1:20 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Unfortunately, I’ve double-checked the schedule and we do not have any availability for Princess and the Frog next month. I’m so sorry to be the bearer of disappointing news!

If your dates are flexible or if you’d like to explore some other great options that are still open, I’d be more than happy to help you find a perfect alternative.

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 2:08 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam,

Is there absolutely no availability for Princess and the Frog for next month? That’s what we were hoping for.

Thank you for looking into this for us.

Andrea

On Wed, Apr 22, 2026 at 12:04 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you so much for your patience here! Here is our current availability to reschedule the three of you.

Lilo and Stitch:

8/1 - 1:30PM

Hocus Pocus:

9/26 - 1:30PM

10/3 - 1:30PM

10/3 - 6:30PM

10/10 - 1:30PM

10/10 - 6:30PM

The Nightmare Before Christmas:

10/17 - 1:30PM

10/31 - 1:30PM

Princess and the Frog:

11/21 - 6:30PM

11/28 - 1:30PM

11/28 - 6:30PM

Please let me know which date/time/film works best for you!

Warm regards,

Sam

Customer Support

On Fri, Apr 17, 2026 at 7:08 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam!

Any update on this? Appreciate the effort.

Thanks,

Andie

On Mon, Apr 13, 2026 at 12:26 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you for reaching out. Please accept our sincerest apologies for the disappointment this has caused; we truly understand how discouraging it is to have a birthday celebration postponed twice. We want to do everything we can to turn this experience around for you.

As per our previous corressspondence, could you please confirm if you are also looking to rebook on behalf of Jessica Matias and Diana Soto (Order #2ZRR-912K-LDP)?

Once you confirm those details, I will personally take a look at our upcoming availability in San Francisco for May to see how we can best accommodate your party. We are committed to making this work for you!

Warm regards,
Sam
Customer Support

On Sat, Apr 11, 2026 at 11:04 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hello,

This is the second time that our event has been postponed, and this was supposed to be a birthday celebration for someone in our party. Is there any way we can be fit into one of the dates for next month? I see they are sold out, but at this point, we are super disappointed and discouraged that our event keeps being pushed back. 

Regards,

Andrea Dimayuga

On Wed, Apr 8, 2026 at 9:17 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello,

I just wanted to follow up about this. When can we expect the refund to be put through?

Thanks!

Andrea

On Tue, May 5, 2026 at 1:44 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you for getting back to us. I am so incredibly sorry again for the postponement of your event and for the inconvenience this has caused your entire party.

We will get right on those refunds for you. I have noted that Jessica should be refunded for her and Diana’s tickets, and your refund will be processed for your individual payment.

We will follow up with a refund receipt as soon as everything is complete!

Warm Regards,

Sam

Customer Support

On Wed, Apr 29, 2026 at 10:06 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam,

I've talked with the other people in our party, and we have decided we would just like to be refunded. Please update me at your earliest convenience on when to expect it. I believe Jessica paid for both her and Diana, and my payment should just be for myself.

Thank you,

Andrea

On Fri, Apr 24, 2026 at 1:20 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Unfortunately, I’ve double-checked the schedule and we do not have any availability for Princess and the Frog next month. I’m so sorry to be the bearer of disappointing news!

If your dates are flexible or if you’d like to explore some other great options that are still open, I’d be more than happy to help you find a perfect alternative.

Warm regards,

Sam

Customer Support

On Wed, Apr 22, 2026 at 2:08 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam,

Is there absolutely no availability for Princess and the Frog for next month? That’s what we were hoping for.

Thank you for looking into this for us.

Andrea

On Wed, Apr 22, 2026 at 12:04 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you so much for your patience here! Here is our current availability to reschedule the three of you.

Lilo and Stitch:

8/1 - 1:30PM

Hocus Pocus:

9/26 - 1:30PM

10/3 - 1:30PM

10/3 - 6:30PM

10/10 - 1:30PM

10/10 - 6:30PM

The Nightmare Before Christmas:

10/17 - 1:30PM

10/31 - 1:30PM

Princess and the Frog:

11/21 - 6:30PM

11/28 - 1:30PM

11/28 - 6:30PM

Please let me know which date/time/film works best for you!

Warm regards,

Sam

Customer Support

On Fri, Apr 17, 2026 at 7:08 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hi Sam!

Any update on this? Appreciate the effort.

Thanks,

Andie

On Mon, Apr 13, 2026 at 12:26 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you for reaching out. Please accept our sincerest apologies for the disappointment this has caused; we truly understand how discouraging it is to have a birthday celebration postponed twice. We want to do everything we can to turn this experience around for you.

As per our previous corressspondence, could you please confirm if you are also looking to rebook on behalf of Jessica Matias and Diana Soto (Order #2ZRR-912K-LDP)?

Once you confirm those details, I will personally take a look at our upcoming availability in San Francisco for May to see how we can best accommodate your party. We are committed to making this work for you!

Warm regards,
Sam
Customer Support

On Sat, Apr 11, 2026 at 11:04 PM andreadimayuga <andreadimayuga1@gmail.com> wrote:

Hello,

This is the second time that our event has been postponed, and this was supposed to be a birthday celebration for someone in our party. Is there any way we can be fit into one of the dates for next month? I see they are sold out, but at this point, we are super disappointed and discouraged that our event keeps being pushed back. 

Regards,

Andrea Dimayuga

On Wed, Apr 8, 2026 at 9:17 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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