Re: Refund

What is the estimated time for the refund? 

On Wed, Aug 5, 2026 at 12:16 PM Fork n Film <info@forknfilm.com> wrote:

Hello Kaitlyn,

Thanks for following up with us and for your patience.

We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

Warmly,

The Fork n' Film Team

---

From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Sent: Tuesday, August 4, 2026 3:53 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

I need a ln ETA of when I am going to be receiving my refund. It has been over 6 months since I requested a refund. Your company is no longer active in the Portland area and I find that suspicious that there is no communication. I need my request to be expedited. 

On Tue, Aug 4, 2026 at 2:32 PM Fork n Film <info@forknfilm.com> wrote:

Hi Kaitlyn,

Thank you for reaching out, and we sincerely apologize for the frustration and disappointment you've experienced.

We completely understand your concerns, especially after having your reservations canceled twice and not receiving the refund you requested. We also apologize for the lack of communication regarding the status of your request.

Please know that we are currently reviewing your refund with our team. We understand that you no longer wish to reschedule, and we respect your decision. We will follow up with you as soon as we have an update on the status of your refund.

We sincerely apologize for the delay and appreciate your patience while we work to get this resolved as quickly as possible.

Warmest Regards,

The Fork n' Film Team

---

From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Sent: Sunday, July 12, 2026 5:14 PM
To: Fork n Film <info@forknfilm.com>
Subject: Fwd: Refund

 

---------- Forwarded message ---------
From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Date: Sun, Apr 12, 2026 at 7:17 PM
Subject: Fwd: Refund
To: <INFO@forknfilm.com>

---------- Forwarded message ---------
From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Date: Sun, Apr 12, 2026 at 6:53 AM
Subject: Refund
To: <portland@forknfilm.com>

Hello, 

No one is responding to my request for a refund for my cancelled show. How long does it take for you to process the refund? This is the second time you have cancelled my tickets and not given me a refund. I do not want to reschedule, I just want my money back. 

Any information from you would be appreciated. 

Hello Kaitlyn,

Thank you for checking in regarding your refund. We apologize for the delay in processing your refund.

We understand how important it is to receive your refund, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests. 

Warmest regards,

The Fork n’ Film Team

On Tue, Sep 8, 2026 at 10:28 AM Kaitlyn Kellogg <kaitlynrkellogg@gmail.com> wrote:

Just following up with this request. It seems you have ghosted me again when trying to get a refund. Respond with an ETA and confirmation number of the refund.

On Wed, Aug 5, 2026 at 12:24 PM Kaitlyn Kellogg <kaitlynrkellogg@gmail.com> wrote:

What is the estimated time for the refund? 

On Wed, Aug 5, 2026 at 12:16 PM Fork n Film <info@forknfilm.com> wrote:

Hello Kaitlyn,

Thanks for following up with us and for your patience.

We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

Warmly,

The Fork n' Film Team

---

From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Sent: Tuesday, August 4, 2026 3:53 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

I need a ln ETA of when I am going to be receiving my refund. It has been over 6 months since I requested a refund. Your company is no longer active in the Portland area and I find that suspicious that there is no communication. I need my request to be expedited. 

On Tue, Aug 4, 2026 at 2:32 PM Fork n Film <info@forknfilm.com> wrote:

Hi Kaitlyn,

Thank you for reaching out, and we sincerely apologize for the frustration and disappointment you've experienced.

We completely understand your concerns, especially after having your reservations canceled twice and not receiving the refund you requested. We also apologize for the lack of communication regarding the status of your request.

Please know that we are currently reviewing your refund with our team. We understand that you no longer wish to reschedule, and we respect your decision. We will follow up with you as soon as we have an update on the status of your refund.

We sincerely apologize for the delay and appreciate your patience while we work to get this resolved as quickly as possible.

Warmest Regards,

The Fork n' Film Team

---

From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Sent: Sunday, July 12, 2026 5:14 PM
To: Fork n Film <info@forknfilm.com>
Subject: Fwd: Refund

 

---------- Forwarded message ---------
From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Date: Sun, Apr 12, 2026 at 7:17 PM
Subject: Fwd: Refund
To: <INFO@forknfilm.com>

---------- Forwarded message ---------
From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Date: Sun, Apr 12, 2026 at 6:53 AM
Subject: Refund
To: <portland@forknfilm.com>

Hello, 

No one is responding to my request for a refund for my cancelled show. How long does it take for you to process the refund? This is the second time you have cancelled my tickets and not given me a refund. I do not want to reschedule, I just want my money back. 

Any information from you would be appreciated. 

This is not acceptable. I have been waiting over 6months for you to refund my money.  Please provide a confirmation and ETA of when this will be resolved. 

On Tue, Sep 8, 2026 at 10:49 AM Fork n' Film <info@forknfilm.com> wrote:

Hello Kaitlyn,

Thank you for checking in regarding your refund. We apologize for the delay in processing your refund.

We understand how important it is to receive your refund, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests. 

Warmest regards,

The Fork n’ Film Team

On Tue, Sep 8, 2026 at 10:28 AM Kaitlyn Kellogg <kaitlynrkellogg@gmail.com> wrote:

Just following up with this request. It seems you have ghosted me again when trying to get a refund. Respond with an ETA and confirmation number of the refund.

On Wed, Aug 5, 2026 at 12:24 PM Kaitlyn Kellogg <kaitlynrkellogg@gmail.com> wrote:

What is the estimated time for the refund? 

On Wed, Aug 5, 2026 at 12:16 PM Fork n Film <info@forknfilm.com> wrote:

Hello Kaitlyn,

Thanks for following up with us and for your patience.

We completely understand wanting an update, and we're very sorry that your refund is taking longer than expected. We can confirm that your request is still being processed, and we'll email you as soon as it's been completed along with your refund confirmation.

We truly appreciate your continued patience and are sorry for the inconvenience this delay has caused.

If there's anything else we can help with in the meantime, just reply to this email and we'll be happy to assist.

Warmly,

The Fork n' Film Team

---

From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Sent: Tuesday, August 4, 2026 3:53 PM
To: Fork n Film <info@forknfilm.com>
Subject: Re: Refund

 

I need a ln ETA of when I am going to be receiving my refund. It has been over 6 months since I requested a refund. Your company is no longer active in the Portland area and I find that suspicious that there is no communication. I need my request to be expedited. 

On Tue, Aug 4, 2026 at 2:32 PM Fork n Film <info@forknfilm.com> wrote:

Hi Kaitlyn,

Thank you for reaching out, and we sincerely apologize for the frustration and disappointment you've experienced.

We completely understand your concerns, especially after having your reservations canceled twice and not receiving the refund you requested. We also apologize for the lack of communication regarding the status of your request.

Please know that we are currently reviewing your refund with our team. We understand that you no longer wish to reschedule, and we respect your decision. We will follow up with you as soon as we have an update on the status of your refund.

We sincerely apologize for the delay and appreciate your patience while we work to get this resolved as quickly as possible.

Warmest Regards,

The Fork n' Film Team

---

From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Sent: Sunday, July 12, 2026 5:14 PM
To: Fork n Film <info@forknfilm.com>
Subject: Fwd: Refund

 

---------- Forwarded message ---------
From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Date: Sun, Apr 12, 2026 at 7:17 PM
Subject: Fwd: Refund
To: <INFO@forknfilm.com>

---------- Forwarded message ---------
From: Kaitlyn Kellogg <kaitlynrkellogg@gmail.com>
Date: Sun, Apr 12, 2026 at 6:53 AM
Subject: Refund
To: <portland@forknfilm.com>

Hello, 

No one is responding to my request for a refund for my cancelled show. How long does it take for you to process the refund? This is the second time you have cancelled my tickets and not given me a refund. I do not want to reschedule, I just want my money back. 

Any information from you would be appreciated.