Fork n' Film NYC: Important Announcement

Dear Lucas,

We’re reaching out regarding your reservation for the April 18 show at 1:30 PM.  

We are truly sorry for this error and for the inconvenience and disappointment it may cause. Unfortunately, this show has been cancelled due to unforeseen circumstances. We understand how much you were looking forward to the experience, and we sincerely apologize.

You are welcome to:

• Reschedule your tickets for a future show
• Receive a full refund
• Credit for your tickets that can be used to rebook at no additional cost for any future event

Please reply at your earliest convenience and let us know how you would like to proceed, and we will take care of the rest.

We truly appreciate your understanding and the opportunity to make this right. We hope to host you soon and provide the experience you were originally looking forward to.

Warm regards,

The Fork n' Film Team

Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

Hi Lucas,

Thank you for checking in, and I appreciate your patience!

I am going to check in with our team regarding your refund right now. We are a very small team manually handling all of these requests to ensure everything is processed correctly, so it does take us a little extra time to get through them.

I will follow up with you directly as soon as I have an update from the team. Thank you again for your understanding!

Warm regards,

Sam

Customer Support

On Fri, May 15, 2026 at 1:20 PM Lucas Dias <maninasled@gmail.com> wrote:

Hey 

When will i be getting this refund?

Sincerely Lucas 

On Thu, Apr 16, 2026, 7:43 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Lucas,

Thank you for getting back to us!

I am so sorry for the last-minute change in plans - I know how disappointing it can be when things don't work out as expected. I completely understand your request for a refund.

I will get started on processing your refund right away. You should receive a confirmation email shortly once it has been completed on our end.

Thank you for your patience, and we hope we’ll have the chance to welcome you to a future show instead!

Warm regards,
Sam
Customer Support

On Thu, Apr 16, 2026 at 6:50 AM Lucas Dias <maninasled@gmail.com> wrote:

Hey thank for reaching out!

If possible I'd like to get a refund

Thanks you very much

Sincerely Lucas 

On Wed, Apr 15, 2026, 6:53 PM Fork Film <newyork@forknfilm.com> wrote:

Dear Lucas,

We’re reaching out regarding your reservation for the April 18 show at 1:30 PM.  

We are truly sorry for this error and for the inconvenience and disappointment it may cause. Unfortunately, this show has been cancelled due to unforeseen circumstances. We understand how much you were looking forward to the experience, and we sincerely apologize.

You are welcome to:

• Reschedule your tickets for a future show
• Receive a full refund
• Credit for your tickets that can be used to rebook at no additional cost for any future event

Please reply at your earliest convenience and let us know how you would like to proceed, and we will take care of the rest.

We truly appreciate your understanding and the opportunity to make this right. We hope to host you soon and provide the experience you were originally looking forward to.

Warm regards,

The Fork n' Film Team

Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

Hey

All right no problem thank you very much for letting me know!

Was just reaching out so y'all don't forget about me 

Thanks again

Sincerely Lucas 

On Tue, May 19, 2026, 6:03 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Lucas,

Thank you for checking in, and I appreciate your patience!

I am going to check in with our team regarding your refund right now. We are a very small team manually handling all of these requests to ensure everything is processed correctly, so it does take us a little extra time to get through them.

I will follow up with you directly as soon as I have an update from the team. Thank you again for your understanding!

Warm regards,

Sam

Customer Support

On Fri, May 15, 2026 at 1:20 PM Lucas Dias <maninasled@gmail.com> wrote:

Hey 

When will i be getting this refund?

Sincerely Lucas 

On Thu, Apr 16, 2026, 7:43 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Lucas,

Thank you for getting back to us!

I am so sorry for the last-minute change in plans - I know how disappointing it can be when things don't work out as expected. I completely understand your request for a refund.

I will get started on processing your refund right away. You should receive a confirmation email shortly once it has been completed on our end.

Thank you for your patience, and we hope we’ll have the chance to welcome you to a future show instead!

Warm regards,
Sam
Customer Support

On Thu, Apr 16, 2026 at 6:50 AM Lucas Dias <maninasled@gmail.com> wrote:

Hey thank for reaching out!

If possible I'd like to get a refund

Thanks you very much

Sincerely Lucas 

On Wed, Apr 15, 2026, 6:53 PM Fork Film <newyork@forknfilm.com> wrote:

Dear Lucas,

We’re reaching out regarding your reservation for the April 18 show at 1:30 PM.  

We are truly sorry for this error and for the inconvenience and disappointment it may cause. Unfortunately, this show has been cancelled due to unforeseen circumstances. We understand how much you were looking forward to the experience, and we sincerely apologize.

You are welcome to:

• Reschedule your tickets for a future show
• Receive a full refund
• Credit for your tickets that can be used to rebook at no additional cost for any future event

Please reply at your earliest convenience and let us know how you would like to proceed, and we will take care of the rest.

We truly appreciate your understanding and the opportunity to make this right. We hope to host you soon and provide the experience you were originally looking forward to.

Warm regards,

The Fork n' Film Team

Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

Hey 

Is it still possible to get the coupons to re book?

Sincerely 

Lucas 

On Thu, May 21, 2026, 3:50 PM Lucas Dias <maninasled@gmail.com> wrote:

Hey

All right no problem thank you very much for letting me know!

Was just reaching out so y'all don't forget about me 

Thanks again

Sincerely Lucas 

On Tue, May 19, 2026, 6:03 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Lucas,

Thank you for checking in, and I appreciate your patience!

I am going to check in with our team regarding your refund right now. We are a very small team manually handling all of these requests to ensure everything is processed correctly, so it does take us a little extra time to get through them.

I will follow up with you directly as soon as I have an update from the team. Thank you again for your understanding!

Warm regards,

Sam

Customer Support

On Fri, May 15, 2026 at 1:20 PM Lucas Dias <maninasled@gmail.com> wrote:

Hey 

When will i be getting this refund?

Sincerely Lucas 

On Thu, Apr 16, 2026, 7:43 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Lucas,

Thank you for getting back to us!

I am so sorry for the last-minute change in plans - I know how disappointing it can be when things don't work out as expected. I completely understand your request for a refund.

I will get started on processing your refund right away. You should receive a confirmation email shortly once it has been completed on our end.

Thank you for your patience, and we hope we’ll have the chance to welcome you to a future show instead!

Warm regards,
Sam
Customer Support

On Thu, Apr 16, 2026 at 6:50 AM Lucas Dias <maninasled@gmail.com> wrote:

Hey thank for reaching out!

If possible I'd like to get a refund

Thanks you very much

Sincerely Lucas 

On Wed, Apr 15, 2026, 6:53 PM Fork Film <newyork@forknfilm.com> wrote:

Dear Lucas,

We’re reaching out regarding your reservation for the April 18 show at 1:30 PM.  

We are truly sorry for this error and for the inconvenience and disappointment it may cause. Unfortunately, this show has been cancelled due to unforeseen circumstances. We understand how much you were looking forward to the experience, and we sincerely apologize.

You are welcome to:

• Reschedule your tickets for a future show
• Receive a full refund
• Credit for your tickets that can be used to rebook at no additional cost for any future event

Please reply at your earliest convenience and let us know how you would like to proceed, and we will take care of the rest.

We truly appreciate your understanding and the opportunity to make this right. We hope to host you soon and provide the experience you were originally looking forward to.

Warm regards,

The Fork n' Film Team

Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.