Re: Different movie or refund



Hi Aiyana,

The only dates we have available right now are those listed on the reschedule link. We may release more dates and films if you would like to wait, or would you prefer to proceed with a refund?

Please let us know how you would like to proceed.

Best regards,

Alex

On Fri, Apr 17, 2026 at 11:40 AM Aiyana Haydon <tobaiyana@yahoo.com> wrote:

Good morning,

I didn’t get a chance to see email until now about my movie for April 19th being cancelled and I tried to select different movie and looks like there all sold out for all the movies when selecting them. Is there any Princess and the Frog tickets that you can reschedule me for as my movie selection?

Thank you!
Aiyana Haydon-Dunmore



I’m thinking take the refund because there is no dates at all for May or June on any movies at the moment. Shouldn’t at least we get priority on a seat for upcoming movie since ours got cancelled. I don’t see how there is no more movies at all to reschedule for. 

Unless you see on your end some dates will be released worth waiting to reschedule for but if you don’t intend on having films available until July or later then please let me know because I don’t think I want to wait that long if I can get in by May or June for a date. 

Thank you! 

Aiyana Haydon 

On Apr 18, 2026, at 12:56 PM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Aiyana,

The only dates we have available right now are those listed on the reschedule link. We may release more dates and films if you would like to wait, or would you prefer to proceed with a refund?

Please let us know how you would like to proceed.

Best regards,

Alex

On Fri, Apr 17, 2026 at 11:40 AM Aiyana Haydon <tobaiyana@yahoo.com> wrote:

Good morning,

I didn’t get a chance to see email until now about my movie for April 19th being cancelled and I tried to select different movie and looks like there all sold out for all the movies when selecting them. Is there any Princess and the Frog tickets that you can reschedule me for as my movie selection?

Thank you!
Aiyana Haydon-Dunmore



Hi Aiyana,

Since you are looking for one ticket, we have the following dates available for rescheduling:

- Ratatouille: August 22 at 6:30 PM

- Coco: September 19 at 1:30 PM

- Hocus Pocus: September 25 at 6:30 PM or October 2 at 6:30 PM

We also have plenty of holiday movies available starting in late October. Please let me know if any of these options work for you, or if you would still prefer to proceed with the refund.

Best regards,

Alex

On Thu, Apr 23, 2026 at 9:20 PM Aiyana Haydon <tobaiyana@yahoo.com> wrote:

Can I please just take the refund if no new dates will be added for the summer time since the current movies listed are all sold out for the summer. 

Thank you! 

Aiyana Haydon

On Apr 22, 2026, at 3:22 AM, Aiyana Haydon <tobaiyana@yahoo.com> wrote:



I’m thinking take the refund because there is no dates at all for May or June on any movies at the moment. Shouldn’t at least we get priority on a seat for upcoming movie since ours got cancelled. I don’t see how there is no more movies at all to reschedule for. 

Unless you see on your end some dates will be released worth waiting to reschedule for but if you don’t intend on having films available until July or later then please let me know because I don’t think I want to wait that long if I can get in by May or June for a date. 

Thank you! 

Aiyana Haydon 

On Apr 18, 2026, at 12:56 PM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Aiyana,

The only dates we have available right now are those listed on the reschedule link. We may release more dates and films if you would like to wait, or would you prefer to proceed with a refund?

Please let us know how you would like to proceed.

Best regards,

Alex

On Fri, Apr 17, 2026 at 11:40 AM Aiyana Haydon <tobaiyana@yahoo.com> wrote:

Good morning,

I didn’t get a chance to see email until now about my movie for April 19th being cancelled and I tried to select different movie and looks like there all sold out for all the movies when selecting them. Is there any Princess and the Frog tickets that you can reschedule me for as my movie selection?

Thank you!
Aiyana Haydon-Dunmore



I’m thinking take the refund because there is no dates at all for May or June on any movies at the moment. Shouldn’t at least we get priority on a seat for upcoming movie since ours got cancelled. I don’t see how there is no more movies at all to reschedule for. 

Unless you see on your end some dates will be released worth waiting to reschedule for but if you don’t intend on having films available until July or later then please let me know because I don’t think I want to wait that long if I can get in by May or June for a date. 

Thank you! 

Aiyana Haydon 

On Apr 18, 2026, at 12:56 PM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Aiyana,

The only dates we have available right now are those listed on the reschedule link. We may release more dates and films if you would like to wait, or would you prefer to proceed with a refund?

Please let us know how you would like to proceed.

Best regards,

Alex

On Fri, Apr 17, 2026 at 11:40 AM Aiyana Haydon <tobaiyana@yahoo.com> wrote:

Good morning,

I didn’t get a chance to see email until now about my movie for April 19th being cancelled and I tried to select different movie and looks like there all sold out for all the movies when selecting them. Is there any Princess and the Frog tickets that you can reschedule me for as my movie selection?

Thank you!
Aiyana Haydon-Dunmore

Begin forwarded message:

On Tuesday, May 26, 2026, 4:05 PM, Aiyana Haydon <tobaiyana@yahoo.com> wrote:

It has been almost 30 days since I requested my refund and I emailed twice and nobody has gotten back to me. Where is my refund for the movie you guys cancelled in April for Alice and Wonderland? 

On Apr 22, 2026, at 3:22 AM, Aiyana Haydon <tobaiyana@yahoo.com> wrote:



I’m thinking take the refund because there is no dates at all for May or June on any movies at the moment. Shouldn’t at least we get priority on a seat for upcoming movie since ours got cancelled. I don’t see how there is no more movies at all to reschedule for. 

Unless you see on your end some dates will be released worth waiting to reschedule for but if you don’t intend on having films available until July or later then please let me know because I don’t think I want to wait that long if I can get in by May or June for a date. 

Thank you! 

Aiyana Haydon 

On Apr 18, 2026, at 12:56 PM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Aiyana,

The only dates we have available right now are those listed on the reschedule link. We may release more dates and films if you would like to wait, or would you prefer to proceed with a refund?

Please let us know how you would like to proceed.

Best regards,

Alex

On Fri, Apr 17, 2026 at 11:40 AM Aiyana Haydon <tobaiyana@yahoo.com> wrote:

Good morning,

I didn’t get a chance to see email until now about my movie for April 19th being cancelled and I tried to select different movie and looks like there all sold out for all the movies when selecting them. Is there any Princess and the Frog tickets that you can reschedule me for as my movie selection?

Thank you!
Aiyana Haydon-Dunmore