Re: Postpone Event Refund



Dear Laura,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for the Alice in Wonderland event.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Wed, Apr 29, 2026 at 2:16 PM Laura (null) <ramirezl85@aol.com> wrote:

Hi!
I’m following up on the email below. Any update?

Thank you
Laura
Sent from my iPhone

> On Apr 18, 2026, at 3:45 PM, Laura (null) <ramirezl85@aol.com> wrote:
>
> Hello,
>
> I would like to request a refund of the even of Alice in Wonderland that was postponed. I’ve tried getting tickets for other movies but they are sold out. You attention to this matter is greatly appreciated. Should you have any questions please do not hesitate to contact me.
>
> Thank you,
> Laura
> Sent from my iPhone

Hi!

Thank you for reply. I just looked and noticed that additional dates were added for Princess and the frog in June. Can I get the VIP upgrade for June 13th at 6:00pm if possible? 

Thank you

Laura 

Sent from my iPhone

On Apr 30, 2026, at 1:20 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Laura,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for the Alice in Wonderland event.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Wed, Apr 29, 2026 at 2:16 PM Laura (null) <ramirezl85@aol.com> wrote:

Hi!
I’m following up on the email below. Any update?

Thank you
Laura
Sent from my iPhone

> On Apr 18, 2026, at 3:45 PM, Laura (null) <ramirezl85@aol.com> wrote:
>
> Hello,
>
> I would like to request a refund of the even of Alice in Wonderland that was postponed. I’ve tried getting tickets for other movies but they are sold out. You attention to this matter is greatly appreciated. Should you have any questions please do not hesitate to contact me.
>
> Thank you,
> Laura
> Sent from my iPhone

Hi! 

Just following up on the email below, request a refund. 

Thank you,

Laura 

Sent from my iPhone

On Apr 30, 2026, at 2:14 PM, Laura (null) <ramirezl85@aol.com> wrote:

Hi!

Thank you for reply. I just looked and noticed that additional dates were added for Princess and the frog in June. Can I get the VIP upgrade for June 13th at 6:00pm if possible? 

Thank you

Laura 

Sent from my iPhone

On Apr 30, 2026, at 1:20 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Laura,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for the Alice in Wonderland event.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Wed, Apr 29, 2026 at 2:16 PM Laura (null) <ramirezl85@aol.com> wrote:

Hi!
I’m following up on the email below. Any update?

Thank you
Laura
Sent from my iPhone

> On Apr 18, 2026, at 3:45 PM, Laura (null) <ramirezl85@aol.com> wrote:
>
> Hello,
>
> I would like to request a refund of the even of Alice in Wonderland that was postponed. I’ve tried getting tickets for other movies but they are sold out. You attention to this matter is greatly appreciated. Should you have any questions please do not hesitate to contact me.
>
> Thank you,
> Laura
> Sent from my iPhone

Hi!

Any update on my refund?

Thanks

Sent from my iPhone

On May 21, 2026, at 4:29 PM, Laura (null) <ramirezl85@aol.com> wrote:

Hi! 

Just following up on the email below, request a refund. 

Thank you,

Laura 

Sent from my iPhone

On Apr 30, 2026, at 2:14 PM, Laura (null) <ramirezl85@aol.com> wrote:

Hi!

Thank you for reply. I just looked and noticed that additional dates were added for Princess and the frog in June. Can I get the VIP upgrade for June 13th at 6:00pm if possible? 

Thank you

Laura 

Sent from my iPhone

On Apr 30, 2026, at 1:20 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Laura,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for the Alice in Wonderland event.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Wed, Apr 29, 2026 at 2:16 PM Laura (null) <ramirezl85@aol.com> wrote:

Hi!
I’m following up on the email below. Any update?

Thank you
Laura
Sent from my iPhone

> On Apr 18, 2026, at 3:45 PM, Laura (null) <ramirezl85@aol.com> wrote:
>
> Hello,
>
> I would like to request a refund of the even of Alice in Wonderland that was postponed. I’ve tried getting tickets for other movies but they are sold out. You attention to this matter is greatly appreciated. Should you have any questions please do not hesitate to contact me.
>
> Thank you,
> Laura
> Sent from my iPhone