Refund

wirthxandria@gmail.com · landed in arizona@forknfilm.com

9 messages

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wirthxandria@gmail.comto arizona@forknfilm.comInbound
4/20/2026, 1:39:29 PM
Refund
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
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arizona@forknfilm.comto Xandria Wirth <wirthxandria@gmail.com>Reply (operator)
4/23/2026, 6:33:26 PM
Re: Refund
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth

DeliveredOpenedClicked
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
wirthxandria@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
4/28/2026, 12:40:31 AM
Re: Refund
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
wirthxandria@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
5/7/2026, 2:44:37 PM
Re: Refund
Hello,

I am checking in to see if there is an update on the status of my refund.

Thank you for your response in advance.

Xandria Wirth
On Mon, Apr 27, 2026 at 5:40 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
wirthxandria@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
6/3/2026, 5:39:35 AM
Re: Refund
Hello,

I never received an update on my refund.

Thank you

Xandria Wirth
623-275-3171

On Thu, May 7, 2026 at 7:44 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I am checking in to see if there is an update on the status of my refund.

Thank you for your response in advance.

Xandria Wirth
On Mon, Apr 27, 2026 at 5:40 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
arizona@forknfilm.comto Xandria Wirth <wirthxandria@gmail.com>Reply (operator)
6/4/2026, 11:49:00 PM
Re: Refund
Hello Xandria,

Thank you for checking back in. At this time, your refund is still pending, and unfortunately, we do not have an estimated time frame for when it will be processed.

Please know that this is a top priority for us, and we are working hard to process refunds as quickly as possible. We understand that the wait is not ideal, and we sincerely apologize. As previously mentioned, we will provide a receipt once your refund has been processed.

If there is anything we can help you with in the meantime, please let us know.

Warm regards,
Sierra

On Tue, Jun 2, 2026 at 10:39 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I never received an update on my refund.

Thank you

Xandria Wirth
623-275-3171

On Thu, May 7, 2026 at 7:44 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I am checking in to see if there is an update on the status of my refund.

Thank you for your response in advance.

Xandria Wirth
On Mon, Apr 27, 2026 at 5:40 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth

DeliveredOpenedClicked
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
wirthxandria@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
6/22/2026, 4:03:32 PM
Re: Refund
Hello is there an update for my refund?
On Thu, Jun 4, 2026 at 4:49 PM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thank you for checking back in. At this time, your refund is still pending, and unfortunately, we do not have an estimated time frame for when it will be processed.

Please know that this is a top priority for us, and we are working hard to process refunds as quickly as possible. We understand that the wait is not ideal, and we sincerely apologize. As previously mentioned, we will provide a receipt once your refund has been processed.

If there is anything we can help you with in the meantime, please let us know.

Warm regards,
Sierra

On Tue, Jun 2, 2026 at 10:39 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I never received an update on my refund.

Thank you

Xandria Wirth
623-275-3171

On Thu, May 7, 2026 at 7:44 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I am checking in to see if there is an update on the status of my refund.

Thank you for your response in advance.

Xandria Wirth
On Mon, Apr 27, 2026 at 5:40 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
wirthxandria@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
6/25/2026, 4:51:54 AM
Re: Refund
Hello, I would like to know the status of my refund. My refund is from April for an even that was postponed and I have yet to receive it. This is very unprofessional of this company. I planned this event for my birthday and was very excited but now this situation makes me no longer interested in your business at all. Please respond with an update.

Xandria Wirth
623-275-3171

On Mon, Jun 22, 2026 at 9:03 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello is there an update for my refund?

On Thu, Jun 4, 2026 at 4:49 PM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thank you for checking back in. At this time, your refund is still pending, and unfortunately, we do not have an estimated time frame for when it will be processed.

Please know that this is a top priority for us, and we are working hard to process refunds as quickly as possible. We understand that the wait is not ideal, and we sincerely apologize. As previously mentioned, we will provide a receipt once your refund has been processed.

If there is anything we can help you with in the meantime, please let us know.

Warm regards,
Sierra

On Tue, Jun 2, 2026 at 10:39 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I never received an update on my refund.

Thank you

Xandria Wirth
623-275-3171

On Thu, May 7, 2026 at 7:44 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I am checking in to see if there is an update on the status of my refund.

Thank you for your response in advance.

Xandria Wirth
On Mon, Apr 27, 2026 at 5:40 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download
arizona@forknfilm.comto Xandria Wirth <wirthxandria@gmail.com>Reply (operator)
7/2/2026, 10:39:05 PM
Re: Refund
Hello Xandria,

Thank you for checking in, and I apologize for the delayed response. We completely understand your concerns and frustration with how long this is taking. Due to operational changes, we have been experiencing some delays in the refund process, but please know this is a top priority for our team.

Your refund of $102.49 remains active in our system and is being monitored closely. As soon as it is processed, we will provide an update and a copy of your receipt.

If there is anything we can help you with in the meantime, please let us know.

Warm regards,
Sierra

On Wed, Jun 24, 2026 at 9:52 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello, I would like to know the status of my refund. My refund is from April for an even that was postponed and I have yet to receive it. This is very unprofessional of this company. I planned this event for my birthday and was very excited but now this situation makes me no longer interested in your business at all. Please respond with an update.

Xandria Wirth
623-275-3171

On Mon, Jun 22, 2026 at 9:03 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello is there an update for my refund?

On Thu, Jun 4, 2026 at 4:49 PM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thank you for checking back in. At this time, your refund is still pending, and unfortunately, we do not have an estimated time frame for when it will be processed.

Please know that this is a top priority for us, and we are working hard to process refunds as quickly as possible. We understand that the wait is not ideal, and we sincerely apologize. As previously mentioned, we will provide a receipt once your refund has been processed.

If there is anything we can help you with in the meantime, please let us know.

Warm regards,
Sierra

On Tue, Jun 2, 2026 at 10:39 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I never received an update on my refund.

Thank you

Xandria Wirth
623-275-3171

On Thu, May 7, 2026 at 7:44 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Hello,

I am checking in to see if there is an update on the status of my refund.

Thank you for your response in advance.

Xandria Wirth
On Mon, Apr 27, 2026 at 5:40 PM Xandria Wirth <wirthxandria@gmail.com> wrote:
Thank you for your help!

On Thu, Apr 23, 2026 at 11:33 AM Fork Film <arizona@forknfilm.com> wrote:
Hello Xandria,

Thanks so much for your email and your patience. We completely understand and will provide a full refund to the original payment method. Once processed, we'll email you a copy of your refund receipt. We appreciate your patience as we work to resolve this for you.

We hope to host you at Fork n' Film in the future.
Have a great day.

Warmly,
Esperanza

On Mon, Apr 20, 2026 at 6:39 AM Xandria Wirth <wirthxandria@gmail.com> wrote:
Good morning,

My event in Scottsdale was postponed on 4/11 therefore I would like a refund please.

Thank you,

Xandria Wirth

DeliveredOpenedClicked
1 attachment
- IMG_9169.jpeg
  image/jpeg · 289 KB
  Download