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sydneelofthouse22@gmail.com · landed in arizona@forknfilm.com

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  • sydneelofthouse22@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    4/20/2026, 2:12:25 PM

    Question

    Hello! 
    I sent an email about getting a refund for my postponed film. It has been 2 weeks since I sent that email and I haven’t heard anything. So I just wanted to reach out again. 
    Thank you for your time.
    Sent from my iPhone
  • sydneelofthouse22@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    7/1/2026, 5:41:40 PM

    Re: Question

    Hello!

    I still haven't heard anything about my refund, and it's been about 3 months now. Could I please have someone message me back?

    Thank you very much!

    On Mon, Apr 20, 2026 at 8:12 AM Sydnee Lofthouse <sydneelofthouse22@gmail.com> wrote:
    Hello!
    I sent an email about getting a refund for my postponed film. It has been 2 weeks since I sent that email and I haven’t heard anything. So I just wanted to reach out again.
    Thank you for your time.
    Sent from my iPhone
  • arizona@forknfilm.comto Sydnee Lofthouse <sydneelofthouse22@gmail.com>Inbound
    7/2/2026, 12:04:37 AM

    Re: Question

    Hello Sydnee,

    Thank you for checking back in, and I apologize for the late response. 

    I can assure you that your refund request of $307.47 remains active in our system

    On Wed, Jul 1, 2026 at 10:41 AM Sydnee Lofthouse <sydneelofthouse22@gmail.com> wrote:
    Hello!

    I still haven't heard anything about my refund, and it's been about 3 months now. Could I please have someone message me back?

    Thank you very much!

    On Mon, Apr 20, 2026 at 8:12 AM Sydnee Lofthouse <sydneelofthouse22@gmail.com> wrote:
    Hello!
    I sent an email about getting a refund for my postponed film. It has been 2 weeks since I sent that email and I haven’t heard anything. So I just wanted to reach out again.
    Thank you for your time.
    Sent from my iPhone
  • arizona@forknfilm.comto Sydnee Lofthouse <sydneelofthouse22@gmail.com>Reply (operator)
    7/2/2026, 12:06:31 AM

    Re: Question

    Hello Sydnee,

    Thank you for checking back in, and I apologize for the late response. 

    I can assure you that your refund request of $307.47 remains active in our system and is being monitored by our team. Due to operational changes, we have been experiencing delays in the refund process, and I truly apologize. As soon as your refund is processed, we will provide an update and a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Wed, Jul 1, 2026 at 10:41 AM Sydnee Lofthouse <sydneelofthouse22@gmail.com> wrote:
    Hello!

    I still haven't heard anything about my refund, and it's been about 3 months now. Could I please have someone message me back?

    Thank you very much!

    On Mon, Apr 20, 2026 at 8:12 AM Sydnee Lofthouse <sydneelofthouse22@gmail.com> wrote:
    Hello!
    I sent an email about getting a refund for my postponed film. It has been 2 weeks since I sent that email and I haven’t heard anything. So I just wanted to reach out again.
    Thank you for your time.
    Sent from my iPhone
    DeliveredOpenedClicked

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