Refund

Hi Connie,

Thank you so much for checking in with us again regarding your refund status. I sincerely apologize that this is still outstanding.

I am looking into the processing queue right now to get a concrete update for you and push this through immediately. I will follow up the moment I have confirmation that the refund has been completed.

Thank you for your continued patience!

Warm Regards,

Sam

Customer Support

On Sat, May 23, 2026 at 5:58 PM Luong Family <azn.bookworm@gmail.com> wrote:

Hello,

I just wanted to check on the status of my refund? Has the refund been processed yet?

Thank you. 

Connie Luong

On Wed, Apr 22, 2026 at 12:32 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Connie,

Thank you for reaching out and letting us know about the conflict with the new date. I am so sorry that we couldn't find a time that works for you.

I completely understand you needing the refund, and I am getting that processed for you right now. I will follow up with you as soon as everything is confirmed on our end.

Warm regards,

Sam

Customer Support

On Mon, Apr 20, 2026 at 4:40 PM Luong Family <azn.bookworm@gmail.com> wrote:

Hello Fork n Film,

I truly had been looking forward to the event on April 25th and unfortunately the postponed dates do not work for me currently. At this time I would like to request a refund per your email. 

The full name during purchase was CONNIE LUONG and the email was azn.bookworm@gmail.com

Please let me know the next steps.

Thank you.