Re: Important Information Regarding your Reservation!

Hey, I do not have Zelle or Venmo. I only have cashapp and Apple Pay which is what I listed above. Unless you do a check or western union. Thanks 

On Tuesday, April 28, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi there,

Thank you so much for your patience while we get this sorted out for you. We want to make sure you get your refund as quickly and easily as possible!

Since you don't use Zelle, do you happen to have Venmo? If that works for you, just let us know your details and we can process it there.

If Venmo isn't an option either, no worries at all! We can move forward with an ACH wire transfer. In that case, we’ll send over a quick form for you to fill out so we can deposit the refund directly into your checking or savings account.

Let us know if Venmo works, and if not, we’ll get that ACH form right over to you!

Warm regards,

Sam

On Wed, Apr 22, 2026 at 11:24 AM princess <karma2026queen@gmail.com> wrote:

Hi. May I have an update on the refund please? The show was also cancelled. My cashapp is $8karm 

On Tue, Apr 21, 2026 at 11:13 AM princess <karma2026queen@gmail.com> wrote:

Hi, I received an email saying the show was cancelled and they would issue a refund. I do not have zelle. I have cashapp. 

On Mon, Apr 20, 2026 at 5:36 PM Fork Film <newyork@forknfilm.com> wrote:

Hi there,

I am so incredibly sorry to hear about your loss. Please accept our deepest condolences during this difficult time; we completely understand that attending a show is the last thing on your mind right now.

We can absolutely take care of that refund for you. Since you no longer have the original debit card or bank account, we want to make sure the funds get to you as easily as possible.

Do you happen to have Zelle? If so, we can wire the money directly to you there to ensure it reaches your new account without any issues.

Please let us know if that works for you, or if there is another way you'd prefer to receive it. We are here to help and want to make this process as smooth as possible for you.

Warm regards,

Sam

Customer Support

On Sun, Apr 19, 2026 at 9:38 PM princess <karma2026queen@gmail.com> wrote:

Hi, I had a death in the family and I am not able to attend. May I get a refund. I no longer have the same debit card as I changed banks so it would have to be refunded to me on another card thanks.

On Fri, Apr 17, 2026 at 6:30 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Address:
To be determined, location will be sent 1 week prior.

Parking:
Street parking and paid garages are available nearby. Ride-sharing is also a great option!

Check-in:
Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

Seating:
Seating may be pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

Dietary Restrictions:
Must be submitted 72 hours in advance to info@forknfilm.com. We cannot accommodate after 12am on the Monday before show.

Special Accommodations:
Need a high chair or wheelchair access? Let us know in advance so we can assist.
We can’t wait to host you for an unforgettable experience!

Questions? Reach out at info@forknfilm.com | 4/24/26 @ 6:30pm Alice in Wonderland: NYC | April 24, 2026, 6:30 – 8:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Information Regarding your Reservation!  Address: To be determined, location will be sent 1 week prior. Parking: Street parking and paid garages are available nearby. Ride-sharing is also a great option! Check-in: Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID. Seating: Seating may be pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together. Dietary Restrictions: Must be submitted 72 hours in advance to info@forknfilm.com. We cannot accommodate after 12am on the Monday before show. Special Accommodations: Need a high chair or wheelchair access? Let us know in advance so we can assist. We can’t wait to host you for an unforgettable experience! Questions? Reach out at info@forknfilm.com  4/24/26 @ 6:30pm Alice in Wonderland: NYC  April 24, 2026, 6:30 – 8:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi there,

Thank you for letting us know which platforms you have access to!

Since we aren't able to use CashApp or Apple Pay at this time, I have requested our billing department to send over a form for an ACH transfer. This will allow us to send the funds directly to a checking or savings account of your choice.

Please keep an eye on your inbox, as that form should be arriving shortly. You will just need to have your account and routing numbers ready to complete it.

We appreciate your patience while we get this sorted for you!

Warm regards,

Sam

On Sun, May 3, 2026 at 3:39 PM princess <karma2026queen@gmail.com> wrote:

Update? 

On Thu, Apr 30, 2026 at 09:06 princess <karma2026queen@gmail.com> wrote:

Hey, I do not have Zelle or Venmo. I only have cashapp and Apple Pay which is what I listed above. Unless you do a check or western union. Thanks 

On Tuesday, April 28, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi there,

Thank you so much for your patience while we get this sorted out for you. We want to make sure you get your refund as quickly and easily as possible!

Since you don't use Zelle, do you happen to have Venmo? If that works for you, just let us know your details and we can process it there.

If Venmo isn't an option either, no worries at all! We can move forward with an ACH wire transfer. In that case, we’ll send over a quick form for you to fill out so we can deposit the refund directly into your checking or savings account.

Let us know if Venmo works, and if not, we’ll get that ACH form right over to you!

Warm regards,

Sam

On Wed, Apr 22, 2026 at 11:24 AM princess <karma2026queen@gmail.com> wrote:

Hi. May I have an update on the refund please? The show was also cancelled. My cashapp is $8karm 

On Tue, Apr 21, 2026 at 11:13 AM princess <karma2026queen@gmail.com> wrote:

Hi, I received an email saying the show was cancelled and they would issue a refund. I do not have zelle. I have cashapp. 

On Mon, Apr 20, 2026 at 5:36 PM Fork Film <newyork@forknfilm.com> wrote:

Hi there,

I am so incredibly sorry to hear about your loss. Please accept our deepest condolences during this difficult time; we completely understand that attending a show is the last thing on your mind right now.

We can absolutely take care of that refund for you. Since you no longer have the original debit card or bank account, we want to make sure the funds get to you as easily as possible.

Do you happen to have Zelle? If so, we can wire the money directly to you there to ensure it reaches your new account without any issues.

Please let us know if that works for you, or if there is another way you'd prefer to receive it. We are here to help and want to make this process as smooth as possible for you.

Warm regards,

Sam

Customer Support

On Sun, Apr 19, 2026 at 9:38 PM princess <karma2026queen@gmail.com> wrote:

Hi, I had a death in the family and I am not able to attend. May I get a refund. I no longer have the same debit card as I changed banks so it would have to be refunded to me on another card thanks.

On Fri, Apr 17, 2026 at 6:30 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Address:
To be determined, location will be sent 1 week prior.

Parking:
Street parking and paid garages are available nearby. Ride-sharing is also a great option!

Check-in:
Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

Seating:
Seating may be pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

Dietary Restrictions:
Must be submitted 72 hours in advance to info@forknfilm.com. We cannot accommodate after 12am on the Monday before show.

Special Accommodations:
Need a high chair or wheelchair access? Let us know in advance so we can assist.
We can’t wait to host you for an unforgettable experience!

Questions? Reach out at info@forknfilm.com | 4/24/26 @ 6:30pm Alice in Wonderland: NYC | April 24, 2026, 6:30 – 8:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Information Regarding your Reservation!  Address: To be determined, location will be sent 1 week prior. Parking: Street parking and paid garages are available nearby. Ride-sharing is also a great option! Check-in: Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID. Seating: Seating may be pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together. Dietary Restrictions: Must be submitted 72 hours in advance to info@forknfilm.com. We cannot accommodate after 12am on the Monday before show. Special Accommodations: Need a high chair or wheelchair access? Let us know in advance so we can assist. We can’t wait to host you for an unforgettable experience! Questions? Reach out at info@forknfilm.com  4/24/26 @ 6:30pm Alice in Wonderland: NYC  April 24, 2026, 6:30 – 8:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Thanks 

On Fri, May 8, 2026 at 08:20 Fork Film <newyork@forknfilm.com> wrote:

Hi there,

Thank you for letting us know which platforms you have access to!

Since we aren't able to use CashApp or Apple Pay at this time, I have requested our billing department to send over a form for an ACH transfer. This will allow us to send the funds directly to a checking or savings account of your choice.

Please keep an eye on your inbox, as that form should be arriving shortly. You will just need to have your account and routing numbers ready to complete it.

We appreciate your patience while we get this sorted for you!

Warm regards,

Sam

On Sun, May 3, 2026 at 3:39 PM princess <karma2026queen@gmail.com> wrote:

Update? 

On Thu, Apr 30, 2026 at 09:06 princess <karma2026queen@gmail.com> wrote:

Hey, I do not have Zelle or Venmo. I only have cashapp and Apple Pay which is what I listed above. Unless you do a check or western union. Thanks 

On Tuesday, April 28, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi there,

Thank you so much for your patience while we get this sorted out for you. We want to make sure you get your refund as quickly and easily as possible!

Since you don't use Zelle, do you happen to have Venmo? If that works for you, just let us know your details and we can process it there.

If Venmo isn't an option either, no worries at all! We can move forward with an ACH wire transfer. In that case, we’ll send over a quick form for you to fill out so we can deposit the refund directly into your checking or savings account.

Let us know if Venmo works, and if not, we’ll get that ACH form right over to you!

Warm regards,

Sam

On Wed, Apr 22, 2026 at 11:24 AM princess <karma2026queen@gmail.com> wrote:

Hi. May I have an update on the refund please? The show was also cancelled. My cashapp is $8karm 

On Tue, Apr 21, 2026 at 11:13 AM princess <karma2026queen@gmail.com> wrote:

Hi, I received an email saying the show was cancelled and they would issue a refund. I do not have zelle. I have cashapp. 

On Mon, Apr 20, 2026 at 5:36 PM Fork Film <newyork@forknfilm.com> wrote:

Hi there,

I am so incredibly sorry to hear about your loss. Please accept our deepest condolences during this difficult time; we completely understand that attending a show is the last thing on your mind right now.

We can absolutely take care of that refund for you. Since you no longer have the original debit card or bank account, we want to make sure the funds get to you as easily as possible.

Do you happen to have Zelle? If so, we can wire the money directly to you there to ensure it reaches your new account without any issues.

Please let us know if that works for you, or if there is another way you'd prefer to receive it. We are here to help and want to make this process as smooth as possible for you.

Warm regards,

Sam

Customer Support

On Sun, Apr 19, 2026 at 9:38 PM princess <karma2026queen@gmail.com> wrote:

Hi, I had a death in the family and I am not able to attend. May I get a refund. I no longer have the same debit card as I changed banks so it would have to be refunded to me on another card thanks.

On Fri, Apr 17, 2026 at 6:30 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Address:
To be determined, location will be sent 1 week prior.

Parking:
Street parking and paid garages are available nearby. Ride-sharing is also a great option!

Check-in:
Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID.

Seating:
Seating may be pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together.

Dietary Restrictions:
Must be submitted 72 hours in advance to info@forknfilm.com. We cannot accommodate after 12am on the Monday before show.

Special Accommodations:
Need a high chair or wheelchair access? Let us know in advance so we can assist.
We can’t wait to host you for an unforgettable experience!

Questions? Reach out at info@forknfilm.com | 4/24/26 @ 6:30pm Alice in Wonderland: NYC | April 24, 2026, 6:30 – 8:30 PM | Location will be sent 1 week prior to event | Add to my Google Calendar | | ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Information Regarding your Reservation!  Address: To be determined, location will be sent 1 week prior. Parking: Street parking and paid garages are available nearby. Ride-sharing is also a great option! Check-in: Doors open 30 minutes before the time stated on your ticket. The movie begins promptly 30 minutes after doors open. For example, if your ticket says 6:30pm, please arrive no later than 6:00pm. Late arrivals after the movie starts will be turned away, and tickets are non-refundable. The ticket purchaser must be present with ID. Seating: Seating may be pre-assigned at purchase and cannot be changed. If attending with others, please ensure tickets were booked together. Dietary Restrictions: Must be submitted 72 hours in advance to info@forknfilm.com. We cannot accommodate after 12am on the Monday before show. Special Accommodations: Need a high chair or wheelchair access? Let us know in advance so we can assist. We can’t wait to host you for an unforgettable experience! Questions? Reach out at info@forknfilm.com  4/24/26 @ 6:30pm Alice in Wonderland: NYC  April 24, 2026, 6:30 – 8:30 PM  Location will be sent 1 week prior to event  Learn more about this event Add to my Google Calendar

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.