302Z-T1VD-C3S

Dear Johanna,

Thank you for reaching out regarding your tickets. We sincerely apologize that this is the second time your event has been affected, and we understand your frustration regarding rescheduling options.

We are happy to accommodate your request for a full refund for all 3 tickets. Refunds are being processed in the order they were received, and this process is taking longer than anticipated due to high volume.

We will notify you as soon as your refund has been completed. If you have any questions in the meantime, please don't hesitate to reach out.

Warm regards,

Alex

On Fri, Apr 24, 2026 at 3:55 PM Johanna Montes <montes004@gmail.com> wrote:

Hello,

I received an email saying tomorrow's movie was postponed. Can you please issue me a refund for all 3 tickets. We only want to re Ratatouille and the next available date isn't until November to reschedule which I don't understand because I see May dates also available for purchase.

This is the 2nd time this has been done to me and my friends. 

please refund me

thank you 

Johanna Montes 

Hello Alex,

Any updates on the refund? 

thank you

Johanna Montes

On Sat, Apr 25, 2026 at 12:39 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Johanna,

Thank you for reaching out regarding your tickets. We sincerely apologize that this is the second time your event has been affected, and we understand your frustration regarding rescheduling options.

We are happy to accommodate your request for a full refund for all 3 tickets. Refunds are being processed in the order they were received, and this process is taking longer than anticipated due to high volume.

We will notify you as soon as your refund has been completed. If you have any questions in the meantime, please don't hesitate to reach out.

Warm regards,

Alex

On Fri, Apr 24, 2026 at 3:55 PM Johanna Montes <montes004@gmail.com> wrote:

Hello,

I received an email saying tomorrow's movie was postponed. Can you please issue me a refund for all 3 tickets. We only want to re Ratatouille and the next available date isn't until November to reschedule which I don't understand because I see May dates also available for purchase.

This is the 2nd time this has been done to me and my friends. 

please refund me

thank you 

Johanna Montes