Rescheduled

Hi Andrea,

Thank you so much for reaching out! I’m so sorry for the confusion regarding the Ratatouille schedule - since we are a small team, our calendar can shift, and I know how disappointing it is to see a favorite movie so far out.

I would be more than happy to help you look into Alice in Wonderland options! However, I wanted to check in with you first: were you able to successfully rebook your tickets already? On my end, it’s showing that your reschedule coupon code has already been processed/used. If that wasn't you, or if something went wrong during the checkout process, please let me know right away so I can look into it and help you find the best date for Alice in Wonderland in SF!

Warm regards,

Sam

Customer Support

On Sun, Apr 26, 2026 at 5:14 PM Andrea Loza <ailoza209@gmail.com> wrote:

Hi,

The show i booked for 3/24 in SF for Ratatouille was postponed. I was trying to reschedule and it looks like the next available date for that movie isnt till 2027. I was also interested in your Alice in Wonderland show, is that one available in SF this year? If so can I reschedule to that date? I cant seem to find it.

Thank you,

Andrea Loza

Hi, no worries its understandable. I have not rebooked yet. I did look at my options but never officially rescheduled.

On Fri, May 1, 2026, 3:04 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Andrea,

Thank you so much for reaching out! I’m so sorry for the confusion regarding the Ratatouille schedule - since we are a small team, our calendar can shift, and I know how disappointing it is to see a favorite movie so far out.

I would be more than happy to help you look into Alice in Wonderland options! However, I wanted to check in with you first: were you able to successfully rebook your tickets already? On my end, it’s showing that your reschedule coupon code has already been processed/used. If that wasn't you, or if something went wrong during the checkout process, please let me know right away so I can look into it and help you find the best date for Alice in Wonderland in SF!

Warm regards,

Sam

Customer Support

On Sun, Apr 26, 2026 at 5:14 PM Andrea Loza <ailoza209@gmail.com> wrote:

Hi,

The show i booked for 3/24 in SF for Ratatouille was postponed. I was trying to reschedule and it looks like the next available date for that movie isnt till 2027. I was also interested in your Alice in Wonderland show, is that one available in SF this year? If so can I reschedule to that date? I cant seem to find it.

Thank you,

Andrea Loza