Refund Request
patrice.mrf@gmail.com · landed in sanfrancisco@forknfilm.com
- patrice.mrf@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound4/27/2026, 1:35:18 AM
Refund Request
Hello,Because this showing was canceled and there are limited options to reschedule in my city, I would like to request a refund back to my original form of payment.Order: 2ZRG-PGVG-8GQPlease let me know if there is anything more needed in order to proceed.Thanks,PatriceOn Wed, Dec 31, 2025, 8:39 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:Can't see this message? View in browser
Thanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend using a paid garage across the street or next to the venue. Ride-share services are also encouraged.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
For any questions or accomadations, contact info@forknfilm.com. We look forward to seeing you soon.3/13/26 @ 6:30pm Shrek: San Francisco
March 13, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
- sanfrancisco@forknfilm.comto Patrice <patrice.mrf@gmail.com>Reply (operator)5/1/2026, 11:00:00 PM
Re: Refund Request
Hi Patrice,
Thank you for reaching out, and I am so incredibly sorry for the cancellation and the limited reschedule options in your city. I completely understand wanting to opt for a refund given the circumstances - we always want the experience to be convenient for our guests, and I'm sorry we missed the mark this time.
We can certainly help you with that! I’ve noted your order number (2ZRG-PGVG-8GQ) and we will get started on your refund to your original form of payment right away. As we are a very small team processing these manually, nothing more is needed from your end at this time. I’ll make sure this is prioritized for you. Thank you so much for your patience and for your interest in our events!Warm regards,SamCustomer SupportOn Sun, Apr 26, 2026 at 8:35 PM Patrice <patrice.mrf@gmail.com> wrote:Hello,Because this showing was canceled and there are limited options to reschedule in my city, I would like to request a refund back to my original form of payment.Order: 2ZRG-PGVG-8GQPlease let me know if there is anything more needed in order to proceed.Thanks,PatriceOn Wed, Dec 31, 2025, 8:39 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend using a paid garage across the street or next to the venue. Ride-share services are also encouraged.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
For any questions or accomadations, contact info@forknfilm.com. We look forward to seeing you soon.3/13/26 @ 6:30pm Shrek: San Francisco
March 13, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
DeliveredOpenedClicked - patrice.mrf@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound5/8/2026, 2:12:02 PM
Re: Refund Request
Please provide an update on the status of my refund originally requested 4/26.On Fri, May 1, 2026, 4:00 PM Fork Film <sanfrancisco@forknfilm.com> wrote:Hi Patrice,
Thank you for reaching out, and I am so incredibly sorry for the cancellation and the limited reschedule options in your city. I completely understand wanting to opt for a refund given the circumstances - we always want the experience to be convenient for our guests, and I'm sorry we missed the mark this time.
We can certainly help you with that! I’ve noted your order number (2ZRG-PGVG-8GQ) and we will get started on your refund to your original form of payment right away. As we are a very small team processing these manually, nothing more is needed from your end at this time. I’ll make sure this is prioritized for you. Thank you so much for your patience and for your interest in our events!Warm regards,SamCustomer SupportOn Sun, Apr 26, 2026 at 8:35 PM Patrice <patrice.mrf@gmail.com> wrote:Hello,Because this showing was canceled and there are limited options to reschedule in my city, I would like to request a refund back to my original form of payment.Order: 2ZRG-PGVG-8GQPlease let me know if there is anything more needed in order to proceed.Thanks,PatriceOn Wed, Dec 31, 2025, 8:39 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:Can't see this message? View in browserThanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend using a paid garage across the street or next to the venue. Ride-share services are also encouraged.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
For any questions or accomadations, contact info@forknfilm.com. We look forward to seeing you soon.3/13/26 @ 6:30pm Shrek: San Francisco
March 13, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
- sanfrancisco@forknfilm.comto Patrice <patrice.mrf@gmail.com>Inbound5/20/2026, 8:37:28 PM
Re: Refund Request
Hi Patrice,
I just wanted to touch base and let you know that we are a very small team here, and we are currently working hard to manually process each and every request as quickly as we possibly can. Because we handle everything with a personal touch rather than through automated systems, it can sometimes take us a little extra time, but please rest assured that your request is important to us and is being taken care of.
Thank you so much for your incredible patience, kindness, and understanding as we get this all sorted out for you. It really means the world to our team! I will be sure to keep you updated along the way.Warm regards,SamCustomer SupportOn Fri, May 8, 2026 at 9:12 AM Patrice <patrice.mrf@gmail.com> wrote:Please provide an update on the status of my refund originally requested 4/26.On Fri, May 1, 2026, 4:00 PM Fork Film <sanfrancisco@forknfilm.com> wrote:Hi Patrice,
Thank you for reaching out, and I am so incredibly sorry for the cancellation and the limited reschedule options in your city. I completely understand wanting to opt for a refund given the circumstances - we always want the experience to be convenient for our guests, and I'm sorry we missed the mark this time.
We can certainly help you with that! I’ve noted your order number (2ZRG-PGVG-8GQ) and we will get started on your refund to your original form of payment right away. As we are a very small team processing these manually, nothing more is needed from your end at this time. I’ll make sure this is prioritized for you. Thank you so much for your patience and for your interest in our events!Warm regards,SamCustomer SupportOn Sun, Apr 26, 2026 at 8:35 PM Patrice <patrice.mrf@gmail.com> wrote:Hello,Because this showing was canceled and there are limited options to reschedule in my city, I would like to request a refund back to my original form of payment.Order: 2ZRG-PGVG-8GQPlease let me know if there is anything more needed in order to proceed.Thanks,PatriceOn Wed, Dec 31, 2025, 8:39 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:Can't see this message? View in browser
Thanks for registering! Here are your tickets
We’re excited to welcome you for an unforgettable evening. Please review the key details below:
Location:
To be determined, location will be sent 1 week prior.
Parking:
Street parking and paid garages are available nearby. We recommend using a paid garage across the street or next to the venue. Ride-share services are also encouraged.
Check-In & Timing:
Doors open 30 minutes before showtime. Arrive early—late guests will be turned away, and refunds will not be issued.
Tickets & Seating:
Seating is assigned at purchase and cannot be changed. The ticket buyer must be present with ID for check-in.
For any questions or accomadations, contact info@forknfilm.com. We look forward to seeing you soon.3/13/26 @ 6:30pm Shrek: San Francisco
March 13, 2026, 6:30 – 8:30 PM
Location will be sent 1 week prior to event
Reply
Draft with AI: pick an outcome
Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.