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Refund

patricia.rene1375@gmail.com · landed in sanfrancisco@forknfilm.com

4 messages
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  • patricia.rene1375@gmail.comto "sanfrancisco@forknfilm.com" <sanfrancisco@forknfilm.com>Inbound
    4/27/2026, 11:02:48 PM

    Refund

    Please refund my ticket for 5/2 showing. I do not want to reschedule as this is the second time I will be doing so. 
  • patricia.rene1375@gmail.comto "sanfrancisco@forknfilm.com" <sanfrancisco@forknfilm.com>Inbound
    4/30/2026, 1:13:16 AM

    Re: Refund

    Following up as I did not receive a response. Please refund these tickets as services promised were not rendered. 

    On Mon, Apr 27, 2026 at 4:02 PM Patricia Owens <patricia.rene1375@gmail.com> wrote:
    Please refund my ticket for 5/2 showing. I do not want to reschedule as this is the second time I will be doing so. 
  • sanfrancisco@forknfilm.comto Patricia Owens <patricia.rene1375@gmail.com>Reply (operator)
    5/5/2026, 8:33:00 PM

    Re: Refund

    Hi Patricia,

    Thank you for reaching out. I am so incredibly sorry for the delay in getting back to you and for the cancellation of your showing. I completely understand your decision to opt for a refund rather than rescheduling for a second time, as I know how frustrating those changes can be.

    Please know that we are getting right on this refund for you now. I am submitting the request to our billing team immediately to ensure it is processed as quickly as possible.

    We will follow up with you as soon as everything is complete. Thank you so much for your patience with us.

    Warm regards,
    Sam
    Customer Support

    On Wed, Apr 29, 2026 at 8:13 PM Patricia Owens <patricia.rene1375@gmail.com> wrote:
    Following up as I did not receive a response. Please refund these tickets as services promised were not rendered. 

    On Mon, Apr 27, 2026 at 4:02 PM Patricia Owens <patricia.rene1375@gmail.com> wrote:
    Please refund my ticket for 5/2 showing. I do not want to reschedule as this is the second time I will be doing so. 
    DeliveredOpenedClicked
  • patricia.rene1375@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    6/2/2026, 6:50:46 PM

    Re: Refund

    Please follow up on the refund. I have not received or seen a processed refund. 

    On Tue, May 5, 2026 at 1:33 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Patricia,

    Thank you for reaching out. I am so incredibly sorry for the delay in getting back to you and for the cancellation of your showing. I completely understand your decision to opt for a refund rather than rescheduling for a second time, as I know how frustrating those changes can be.

    Please know that we are getting right on this refund for you now. I am submitting the request to our billing team immediately to ensure it is processed as quickly as possible.

    We will follow up with you as soon as everything is complete. Thank you so much for your patience with us.

    Warm regards,
    Sam
    Customer Support

    On Wed, Apr 29, 2026 at 8:13 PM Patricia Owens <patricia.rene1375@gmail.com> wrote:
    Following up as I did not receive a response. Please refund these tickets as services promised were not rendered. 

    On Mon, Apr 27, 2026 at 4:02 PM Patricia Owens <patricia.rene1375@gmail.com> wrote:
    Please refund my ticket for 5/2 showing. I do not want to reschedule as this is the second time I will be doing so. 

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