Reschedule difficulty
Jesus Arteaga · brayant14968@gmail.com · landed in sanfrancisco@forknfilm.com
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- brayant14968@gmail.comto "sanfrancisco@forknfilm.com" <sanfrancisco@forknfilm.com>Inbound4/27/2026, 11:19:29 PM
Reschedule difficulty
I’m trying to book for a reschedule and I followed the instructions in the email but when I put the code in at check out it says “could not find this coupon code” - sanfrancisco@forknfilm.comto Chuy <brayant14968@gmail.com>Reply (operator)5/1/2026, 10:15:15 PM
Re: Reschedule difficulty
Hi there!
I am so sorry for the trouble you're having with the checkout process! I know how frustrating it is when you’re all ready to book and the system doesn't cooperate.
I have attached the specific code associated with your email below to make sure we have the right one. Please keep in mind that our codes are case-sensitive, so I would recommend copying and pasting it directly into the "coupon code" section at checkout to ensure it's entered exactly as it appears.Coupon Code: JESUSARTEAGA
If you still run into any issues after trying that, please let me know and I’ll be happy to look into it further for you!Warm regards,SamCustomer SupportOn Mon, Apr 27, 2026 at 6:19 PM Chuy <brayant14968@gmail.com> wrote:I’m trying to book for a reschedule and I followed the instructions in the email but when I put the code in at check out it says “could not find this coupon code”
DeliveredOpenedClicked - brayant14968@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound5/1/2026, 10:17:51 PM
Re: Reschedule difficulty
The event I would like to go to is sold out. I’d like a refund pleaseOn Fri, May 1, 2026 at 3:15 PM Fork Film <sanfrancisco@forknfilm.com> wrote:Hi there!
I am so sorry for the trouble you're having with the checkout process! I know how frustrating it is when you’re all ready to book and the system doesn't cooperate.
I have attached the specific code associated with your email below to make sure we have the right one. Please keep in mind that our codes are case-sensitive, so I would recommend copying and pasting it directly into the "coupon code" section at checkout to ensure it's entered exactly as it appears.Coupon Code: JESUSARTEAGA
If you still run into any issues after trying that, please let me know and I’ll be happy to look into it further for you!Warm regards,SamCustomer SupportOn Mon, Apr 27, 2026 at 6:19 PM Chuy <brayant14968@gmail.com> wrote:I’m trying to book for a reschedule and I followed the instructions in the email but when I put the code in at check out it says “could not find this coupon code”
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