Re: Event Postponed: Fork n' Film

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for May 1 - May 3 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for May 1 - May 3 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi Angela,

Thank you so much for reaching out! I am so incredibly sorry to hear that the reschedule impacted your husband's 55th birthday surprise - I can totally understand the disappointment, especially since it’s his favorite movie. We would have loved to celebrate that milestone with you on the original date!

Regarding the booking, if the system is only allowing you to add one ticket to your basket, it does unfortunately mean that the 8/29 1:30pm show only has one seat remaining and is nearly at full capacity.

The good news is that we still have plenty of availability on other dates and your code does not expire! We would truly love the opportunity to host you both and make up for the birthday mix-up. Please take a look at the other open slots, and let us know if you have any trouble redeeming your coupon code for the two tickets once you find a time that works.

We look forward to seeing you there!

Warm regards,

Sam

Customer Support

Hi Angela,

Thank you so much for your kind note! It’s so lovely that you are planning something special for your husband, and I truly appreciate your interest in joining us for a celebration.

I'm so sorry for the disappointment, but since San Francisco is no longer an option on the site, we are actually unable to reschedule your tickets at this time. To make things easier for you, we’re going to go ahead and process a full refund instead. I’ll be sure to follow up with you once that has been fully completed on our end.

Even though we won't be able to host you this time, I truly hope your husband's birthday celebration is still incredibly special and filled with joy!

Warm regards,

Sam

Customer Support

On Fri, May 1, 2026 at 5:28 PM Angela Montiel Family <montielfamily3@gmail.com> wrote:

Hi Sam, 

Thank you for the response and I understand. I’m on the site now it looks like I may have waited too long to reschedule as I’m not seeing San Francisco (original event location) as an option. 

I really want to attend an event to celebrate my husband as well. 

On Fri, May 1, 2026 at 3:21 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Angela,

Thank you so much for reaching out! I am so incredibly sorry to hear that the reschedule impacted your husband's 55th birthday surprise - I can totally understand the disappointment, especially since it’s his favorite movie. We would have loved to celebrate that milestone with you on the original date!

Regarding the booking, if the system is only allowing you to add one ticket to your basket, it does unfortunately mean that the 8/29 1:30pm show only has one seat remaining and is nearly at full capacity.

The good news is that we still have plenty of availability on other dates and your code does not expire! We would truly love the opportunity to host you both and make up for the birthday mix-up. Please take a look at the other open slots, and let us know if you have any trouble redeeming your coupon code for the two tickets once you find a time that works.

We look forward to seeing you there!

Warm regards,

Sam

Customer Support