Issue Rescheduling
kaitlynlew01@gmail.com · landed in sanfrancisco@forknfilm.com
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- kaitlynlew01@gmail.comto sanfrancisco@forknfilm.comInbound4/30/2026, 1:12:51 AM
Issue Rescheduling
Hi there!I had a Fork N Film event scheduled for this Friday, May 1st that got canceled. I was sent an email to reschedule on this site: https://sanfrancisco.forknfilm.com/reschedulesHowever, every time I try to access the site, it's down. I would like the rescedule ASAP, can you help me with this?Best,Kaitlyn1 attachment
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- kaitlynlew01@gmail.comto sanfrancisco@forknfilm.comInbound5/5/2026, 12:27:01 AM
Re: Issue Rescheduling
Good afternoon,If the reschedule is not available, please refund my order (Order Number 2ZZ4-T210-54T).Best,KaitlynOn Wed, Apr 29, 2026, 6:12 PM Kaitlyn Lew <kaitlynlew01@gmail.com> wrote:Hi there!I had a Fork N Film event scheduled for this Friday, May 1st that got canceled. I was sent an email to reschedule on this site: https://sanfrancisco.forknfilm.com/reschedulesHowever, every time I try to access the site, it's down. I would like the rescedule ASAP, can you help me with this?Best,Kaitlyn1 attachment
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1000012162.jpg
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- sanfrancisco@forknfilm.comto Kaitlyn Lew <kaitlynlew01@gmail.com>Reply (operator)5/8/2026, 8:52:37 PM
Re: Issue Rescheduling
Hi Kaitlyn,
Thank you for reaching out!
I’m sorry to hear the schedule isn't working out, but I completely understand. Since we are unable to reschedule your visit at this time, we have gone ahead and initiated a full refund for your order (#2ZZ4-T210-54T).
We will be sure to follow up with you as soon as the process is fully complete on our end. Thank you for your patience and for being so understanding!Warm regards,SamCustomer SupportOn Mon, May 4, 2026 at 7:27 PM Kaitlyn Lew <kaitlynlew01@gmail.com> wrote:Good afternoon,If the reschedule is not available, please refund my order (Order Number 2ZZ4-T210-54T).Best,KaitlynOn Wed, Apr 29, 2026, 6:12 PM Kaitlyn Lew <kaitlynlew01@gmail.com> wrote:Hi there!I had a Fork N Film event scheduled for this Friday, May 1st that got canceled. I was sent an email to reschedule on this site: https://sanfrancisco.forknfilm.com/reschedulesHowever, every time I try to access the site, it's down. I would like the rescedule ASAP, can you help me with this?Best,KaitlynDeliveredOpenedClicked1 attachment
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1000012162.jpg
image/jpeg · 181 KB
- kaitlynlew01@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound6/3/2026, 6:23:50 PM
Re: Issue Rescheduling
Hi Sam!Thank you so much for initiating the refund process. I have not seen the refund go through on my credit card yet, do you have any update on this?Best,KaitlynOn Fri, May 8, 2026, 1:52 PM Fork Film <sanfrancisco@forknfilm.com> wrote:Hi Kaitlyn,
Thank you for reaching out!
I’m sorry to hear the schedule isn't working out, but I completely understand. Since we are unable to reschedule your visit at this time, we have gone ahead and initiated a full refund for your order (#2ZZ4-T210-54T).
We will be sure to follow up with you as soon as the process is fully complete on our end. Thank you for your patience and for being so understanding!Warm regards,SamCustomer SupportOn Mon, May 4, 2026 at 7:27 PM Kaitlyn Lew <kaitlynlew01@gmail.com> wrote:Good afternoon,If the reschedule is not available, please refund my order (Order Number 2ZZ4-T210-54T).Best,KaitlynOn Wed, Apr 29, 2026, 6:12 PM Kaitlyn Lew <kaitlynlew01@gmail.com> wrote:Hi there!I had a Fork N Film event scheduled for this Friday, May 1st that got canceled. I was sent an email to reschedule on this site: https://sanfrancisco.forknfilm.com/reschedulesHowever, every time I try to access the site, it's down. I would like the rescedule ASAP, can you help me with this?Best,Kaitlyn1 attachment
- Download
1000012162.jpg
image/jpeg · 181 KB
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