Requesting a refund

Hello! I would like to request a refund for the 4/17 Alice in Wonderland event that was canceled. Please let me know if any information is needed.

Hello, I’d like an update on my refund as it’s been over a month since the last correspondence.

On Monday, May 11, 2026, 3:17 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Autumn,

Thank you for reaching out! I am so incredibly sorry for the cancellation of the Alice in Wonderland event on 4/17; I know how disappointing it is to have plans change like that.

Please rest assured that we are going to get right on this for you! I'll start processing your refund immediately.

Thank you so much for your patience and for being so understanding.

Warm regards,

Sam

Customer Support

On Fri, May 1, 2026 at 5:55 PM Autumn Frohock <spazzymcgee123@yahoo.com> wrote:

Hello! I would like to request a refund for the 4/17 Alice in Wonderland event that was canceled. Please let me know if any information is needed.

Sent from Yahoo Mail for iPhone

Hello again! It’s been over two weeks since my last email and I haven’t gotten a response about my refund. I originally requested a refund in May, almost two months ago. I find it very interesting that I can’t seem to get any response about my refund, but your company can continue posting on social media. The amount of time this is taking and the lack of almost any communication is unprofessional. I would greatly appreciate any information on my refund.

On Monday, June 15, 2026, 2:44 PM, Autumn Frohock <spazzymcgee123@yahoo.com> wrote:

Hello, I’d like an update on my refund as it’s been over a month since the last correspondence.

Sent from Yahoo Mail for iPhone

On Monday, May 11, 2026, 3:17 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Autumn,

Thank you for reaching out! I am so incredibly sorry for the cancellation of the Alice in Wonderland event on 4/17; I know how disappointing it is to have plans change like that.

Please rest assured that we are going to get right on this for you! I'll start processing your refund immediately.

Thank you so much for your patience and for being so understanding.

Warm regards,

Sam

Customer Support

On Fri, May 1, 2026 at 5:55 PM Autumn Frohock <spazzymcgee123@yahoo.com> wrote:

Hello! I would like to request a refund for the 4/17 Alice in Wonderland event that was canceled. Please let me know if any information is needed.

Sent from Yahoo Mail for iPhone