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3002-870K-8VG

brownie_leesh@hotmail.com · landed in arizona@forknfilm.com

5 messages
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  • brownie_leesh@hotmail.comto "arizona@forknfilm.com" <arizona@forknfilm.com>Inbound
    5/4/2026, 10:29:53 PM

    3002-870K-8VG

    I am reaching out for the 10th time about my refund. This showing for coco in Arizona was cancelled. I never received any notification of this cancelation and no options for a refund. I have messaged on IG. I have emailed a rep naked lizeth and still no response. I have filed a BBB complaint and want my refund!!!!
  • arizona@forknfilm.comto Alicia Ortiz <brownie_leesh@hotmail.com>Inbound
    6/3/2026, 11:48:11 PM

    Re: 3002-870K-8VG

    Hello Alicia,



    On Mon, May 4, 2026 at 3:29 PM Alicia Ortiz <brownie_leesh@hotmail.com> wrote:
    I am reaching out for the 10th time about my refund. This showing for coco in Arizona was cancelled. I never received any notification of this cancelation and no options for a refund. I have messaged on IG. I have emailed a rep naked lizeth and still no response. I have filed a BBB complaint and want my refund!!!!
  • brownie_leesh@hotmail.comto Fork Film <arizona@forknfilm.com>Inbound
    6/23/2026, 7:58:35 PM

    RE: 3002-870K-8VG

    Where is my refund? This order was from October 2025 it is June 2026. This is fraud! 



    Sent from my Galaxy



    -------- Original message --------
    From: Fork Film <arizona@forknfilm.com>
    Date: 6/10/26 5:27 PM (GMT-07:00)
    To: Alicia Ortiz <brownie_leesh@hotmail.com>
    Subject: Re: 3002-870K-8VG

    Hello Alicia,

    Thank you for reaching out, and I apologize for the late response. To be completely transparent, we have been undergoing some major operational changes, and it has caused some delays on our end. 

    We sincerely apologize for the cancellation of your event and the lack of communication regarding the cancellation. We know how frustrating it can be to feel left in the dark, and this was never our intention. Due to the cancellation, we are more than happy to issue a full refund. 

    Your order has been flagged for a full refund of $307.48. Our system processes refunds in the order that the request is entered - as soon as yours is processed, we will provide an update and a copy of your receipt.

    Once again, we are truly sorry for the lack of communication. If there is anything else we can help you with, please let us know.

    Warm regards,
    Sierra

    On Mon, May 4, 2026 at 3:29 PM Alicia Ortiz <brownie_leesh@hotmail.com> wrote:
    I am reaching out for the 10th time about my refund. This showing for coco in Arizona was cancelled. I never received any notification of this cancelation and no options for a refund. I have messaged on IG. I have emailed a rep naked lizeth and still no response. I have filed a BBB complaint and want my refund!!!!
  • arizona@forknfilm.comto Alicia Ortiz <brownie_leesh@hotmail.com>Inbound
    7/2/2026, 11:10:05 PM

    Re: 3002-870K-8VG

    Hello Alicia,

    Thank you for checking in. We completely understand your concerns and frustration - you have been waiting far too long for your refund. 

    I can assure you that 

    On Tue, Jun 23, 2026 at 12:58 PM Alicia Ortiz <brownie_leesh@hotmail.com> wrote:
    Where is my refund? This order was from October 2025 it is June 2026. This is fraud! 



    Sent from my Galaxy



    -------- Original message --------
    From: Fork Film <arizona@forknfilm.com>
    Date: 6/10/26 5:27 PM (GMT-07:00)
    To: Alicia Ortiz <brownie_leesh@hotmail.com>
    Subject: Re: 3002-870K-8VG

    Hello Alicia,

    Thank you for reaching out, and I apologize for the late response. To be completely transparent, we have been undergoing some major operational changes, and it has caused some delays on our end. 

    We sincerely apologize for the cancellation of your event and the lack of communication regarding the cancellation. We know how frustrating it can be to feel left in the dark, and this was never our intention. Due to the cancellation, we are more than happy to issue a full refund. 

    Your order has been flagged for a full refund of $307.48. Our system processes refunds in the order that the request is entered - as soon as yours is processed, we will provide an update and a copy of your receipt.

    Once again, we are truly sorry for the lack of communication. If there is anything else we can help you with, please let us know.

    Warm regards,
    Sierra

    On Mon, May 4, 2026 at 3:29 PM Alicia Ortiz <brownie_leesh@hotmail.com> wrote:
    I am reaching out for the 10th time about my refund. This showing for coco in Arizona was cancelled. I never received any notification of this cancelation and no options for a refund. I have messaged on IG. I have emailed a rep naked lizeth and still no response. I have filed a BBB complaint and want my refund!!!!
  • arizona@forknfilm.comto Alicia Ortiz <brownie_leesh@hotmail.com>Reply (operator)
    7/2/2026, 11:14:24 PM

    Re: 3002-870K-8VG

    Hello Alicia,

    Thank you for checking in. We completely understand your concerns and frustration - you have been waiting far too long for your refund. 

    I can assure you that your refund of $307.48 remains active in our system and is being monitored by our billing department. Due to operational changes, we have been experiencing a lot of delays, but I can assure you that it is a top priority. As soon as your refund is processed, we will provide a copy of your receipt,

    If there is anything we can assist you with in the meantime, please do not hesitate to contact us.

    Best,
    Sierra

    On Tue, Jun 23, 2026 at 12:58 PM Alicia Ortiz <brownie_leesh@hotmail.com> wrote:
    Where is my refund? This order was from October 2025 it is June 2026. This is fraud! 



    Sent from my Galaxy



    -------- Original message --------
    From: Fork Film <arizona@forknfilm.com>
    Date: 6/10/26 5:27 PM (GMT-07:00)
    To: Alicia Ortiz <brownie_leesh@hotmail.com>
    Subject: Re: 3002-870K-8VG

    Hello Alicia,

    Thank you for reaching out, and I apologize for the late response. To be completely transparent, we have been undergoing some major operational changes, and it has caused some delays on our end. 

    We sincerely apologize for the cancellation of your event and the lack of communication regarding the cancellation. We know how frustrating it can be to feel left in the dark, and this was never our intention. Due to the cancellation, we are more than happy to issue a full refund. 

    Your order has been flagged for a full refund of $307.48. Our system processes refunds in the order that the request is entered - as soon as yours is processed, we will provide an update and a copy of your receipt.

    Once again, we are truly sorry for the lack of communication. If there is anything else we can help you with, please let us know.

    Warm regards,
    Sierra

    On Mon, May 4, 2026 at 3:29 PM Alicia Ortiz <brownie_leesh@hotmail.com> wrote:
    I am reaching out for the 10th time about my refund. This showing for coco in Arizona was cancelled. I never received any notification of this cancelation and no options for a refund. I have messaged on IG. I have emailed a rep naked lizeth and still no response. I have filed a BBB complaint and want my refund!!!!
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