SuperTix

Hello,

I am writing to you to ask for a refund for my tickets that were cancelled for the Cloudy With a Chance of Meatballs showing this Saturday. My tickets were also cancelled for the Shrek show in March, and I have waited two months and still not received my refund, despite sending multiple emails. Your company’s inability to provide me with an ETA for my Shrek ticket refund is cause for great concern, and I imagine that my refund for these tickets will play out similarly.

I have been reading reviews of your business and have read up on several cases of this happening to other customers. Not only has this occurred, but I am reading that they have gone months without receiving their money, forcing them to file chargebacks with their banks.

I would like a refund for both of my showtimes by this Wednesday to avoid going through my bank. If I do not hear back from you with confirmation of a refund by Wednesday evening, I will be calling my bank to investigate and initiate chargebacks.

Best,

Taylor Paluska

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