Re: Fork n' Film San Francisco Reservation - Important Announcement



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 -6:30PM   How the Grinch Stole Christmas (Limited Availability) 12/5/25 - 6:30PM 12/6/25 - 1:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/13/25 - 6:30PM   Elf 12/26/25- 6:30PM 12/27/25 -1:30PM 12/27/25 - 6:30PM 1/2/26 - 6:30PM 1/3/26 - 1:30PM 1/3/26 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

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Hi Rissa,

Thank you for reaching out. I am so incredibly sorry for the delay and for the frustration this has caused you. Please know that it is never our intention to make you feel as though your concerns are being overlooked.

Your refund has been escalated for manual processing. We are a very small team working through these as quickly as possible. I will follow up with you directly the moment this is finished on our end so you have confirmation that it is complete.

Thank you very much for your patience while we get this resolved for you!

Warm regards,

Sam

Customer Support

On Tue, May 5, 2026 at 7:45 PM Rissa Ito <reese.ito@gmail.com> wrote:

Hello,

I have yet to be refunded for this show. I have a plethora of e-mails from different agents trying pacify me with empty promises of effort to get this resolved. 

I’d like my refund for funds stolen at this point, for services not rendered. I’ve been more than patient. 

Rissa Zaragoza

Sent from my iPhone

On Oct 14, 2025, at 11:04 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 -6:30PM   How the Grinch Stole Christmas (Limited Availability) 12/5/25 - 6:30PM 12/6/25 - 1:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/13/25 - 6:30PM   Elf 12/26/25- 6:30PM 12/27/25 -1:30PM 12/27/25 - 6:30PM 1/2/26 - 6:30PM 1/3/26 - 1:30PM 1/3/26 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Hi Rissa,

Thank you for reaching out. I am so incredibly sorry for the delay and for the frustration this has caused you. Please know that it is never our intention to make you feel as though your concerns are being overlooked.

Your refund has been escalated for manual processing. We are a very small team working through these as quickly as possible. I will follow up with you directly the moment this is finished on our end so you have confirmation that it is complete.

Thank you very much for your patience while we get this resolved for you!

Warm regards,

Sam

Customer Support

On Tue, May 5, 2026 at 7:45 PM Rissa Ito <reese.ito@gmail.com> wrote:

Hello,

I have yet to be refunded for this show. I have a plethora of e-mails from different agents trying pacify me with empty promises of effort to get this resolved. 

I’d like my refund for funds stolen at this point, for services not rendered. I’ve been more than patient. 

Rissa Zaragoza

Sent from my iPhone

On Oct 14, 2025, at 11:04 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 -6:30PM   How the Grinch Stole Christmas (Limited Availability) 12/5/25 - 6:30PM 12/6/25 - 1:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/13/25 - 6:30PM   Elf 12/26/25- 6:30PM 12/27/25 -1:30PM 12/27/25 - 6:30PM 1/2/26 - 6:30PM 1/3/26 - 1:30PM 1/3/26 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.