Admin Panel

View Storefront →
← All messages

Refund

benitezmariana@yahoo.com · landed in detroit@forknfilm.com

3 messages
State:
Assigned:
  • benitezmariana@yahoo.comto detroit@forknfilm.comInbound
    5/6/2026, 3:35:53 PM

    Refund

    Hello,

My name is Mariana Benitez and I purchased two tickets for the Coco Fork n Film event for May 1st. Instead of rescheduling for a different movie I would like to receive a refund please.
Please let me know what information is needed for the refund.

Thank you,

Sent from my iPhone
  • detroit@forknfilm.comto Mariana Benitez <benitezmariana@yahoo.com>Reply (operator)
    5/6/2026, 6:14:54 PM

    Re: Refund

    Hello Mariana,

    Thank you for your response. We completely understand your preference for a refund rather than rescheduling, and we’re happy to take care of this for you.

    Please note that due to a high volume of requests, refunds are taking longer than expected. We sincerely apologize for the delay. Your refund is a priority for our team. As soon as we process it, we’ll send you a copy of your refund receipt via email.

    We truly appreciate your patience and hope to host you at Fork n’ Film in the future.

    Have a wonderful day.

    Warmly,
    Esperanza

    On Wed, May 6, 2026 at 8:36 AM Mariana Benitez <benitezmariana@yahoo.com> wrote:
    Hello,

    My name is Mariana Benitez and I purchased two tickets for the Coco Fork n Film event for May 1st. Instead of rescheduling for a different movie I would like to receive a refund please.
    Please let me know what information is needed for the refund.

    Thank you,

    Sent from my iPhone
    DeliveredOpenedClicked
  • benitezmariana@yahoo.comto Fork Film <detroit@forknfilm.com>Inbound
    6/8/2026, 10:25:06 PM

    Re: Refund

    Hello, 

    I am reaching out to see if there is any update on the refund for my fork n film Detroit tickets for Coco. When should I be expecting the refund?

    Thank you, 


    On May 6, 2026, at 2:15 PM, Fork Film <detroit@forknfilm.com> wrote:

    
    Hello Mariana,

    Thank you for your response. We completely understand your preference for a refund rather than rescheduling, and we’re happy to take care of this for you.

    Please note that due to a high volume of requests, refunds are taking longer than expected. We sincerely apologize for the delay. Your refund is a priority for our team. As soon as we process it, we’ll send you a copy of your refund receipt via email.

    We truly appreciate your patience and hope to host you at Fork n’ Film in the future.

    Have a wonderful day.

    Warmly,
    Esperanza

    On Wed, May 6, 2026 at 8:36 AM Mariana Benitez <benitezmariana@yahoo.com> wrote:
    Hello,

    My name is Mariana Benitez and I purchased two tickets for the Coco Fork n Film event for May 1st. Instead of rescheduling for a different movie I would like to receive a refund please.
    Please let me know what information is needed for the refund.

    Thank you,

    Sent from my iPhone

Reply

Draft with AI: pick an outcome

Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.