Fwd: Fork n' Film NYC: Event Postponed

Hi Astrid,

Thank you for reaching out, and please accept my sincerest apologies for the delay in our response and for not getting back to you via phone as requested. We truly value your support, and I am so sorry for any frustration this has caused.

We completely understand your request, and we have officially received your request for a refund on all four of your Fork n' Film tickets. We are going to get right on that for you!

As soon as the process is complete, I will follow up with you directly and provide a refund receipt that includes the total amount and the details of the account to which the funds were sent.

Thank you again for your patience and for being part of our community.

Warm Regards,
Sam
Customer Support

On Tue, May 12, 2026 at 1:10 PM Astrid Elias <astrid.elias2002@gmail.com> wrote:

I So Since My Email Wasn’t Answered And I Haven’t Received A Phone Call Yet As I Requested I Would Like A Refund IOn All 4 Of My Fork And Film Tickets 🎫 Please And Thank You Please Send Proof Of Refund And The Amount And The Account It’s Going To Be Sent To Hope To Hear Back Soon 

---------- Mensaje reenviado ----------
De: Fork n' Film NYC <newyork@forknfilm.com>
Fecha: martes, 5 de mayo de 2026
Asunto: Fork n' Film NYC: Event Postponed
Para: Astrid Elias <astrid.elias2002@gmail.com>

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for June 13 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for June 13 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDNYC10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://forknfilm.com/new-york Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂       Prefer a Refund? If you would rather receive a refund, simply email newyork@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi So How Long Would It Take To Get That Refund And When Will I Be Getting The Details On Which Account It Will Be Sent To ?

El miércoles, 13 de mayo de 2026, Fork Film<newyork@forknfilm.com> escribió:

Hi Astrid,

Thank you for reaching out, and please accept my sincerest apologies for the delay in our response and for not getting back to you via phone as requested. We truly value your support, and I am so sorry for any frustration this has caused.

We completely understand your request, and we have officially received your request for a refund on all four of your Fork n' Film tickets. We are going to get right on that for you!

As soon as the process is complete, I will follow up with you directly and provide a refund receipt that includes the total amount and the details of the account to which the funds were sent.

Thank you again for your patience and for being part of our community.

Warm Regards,
Sam
Customer Support

On Tue, May 12, 2026 at 1:10 PM Astrid Elias <astrid.elias2002@gmail.com> wrote:

I So Since My Email Wasn’t Answered And I Haven’t Received A Phone Call Yet As I Requested I Would Like A Refund IOn All 4 Of My Fork And Film Tickets 🎫 Please And Thank You Please Send Proof Of Refund And The Amount And The Account It’s Going To Be Sent To Hope To Hear Back Soon 

---------- Mensaje reenviado ----------
De: Fork n' Film NYC <newyork@forknfilm.com>
Fecha: martes, 5 de mayo de 2026
Asunto: Fork n' Film NYC: Event Postponed
Para: Astrid Elias <astrid.elias2002@gmail.com>

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film show scheduled for June 13 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for June 13 has been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDNYC10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://forknfilm.com/new-york Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂       Prefer a Refund? If you would rather receive a refund, simply email newyork@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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