Re: Fork n' Film: Event Canceled

I want a refund issued immediately. This is now the second time this event has been cancelled, and I should not be expected to continue carrying the financial burden of repeated cancellations.

Please process the full refund within seven (7) days of this message. Failure to do so may leave me no choice but to pursue all available remedies, including initiating a chargeback dispute with my financial institution, filing complaints with consumer protection agencies, and seeking recovery under applicable consumer protection and contract laws.

I would prefer to resolve this amicably and without escalation, but I do expect prompt compliance and written confirmation that the refund has been processed.

Michaela Johnson

On Tuesday, May 12, 2026 at 10:02:49 AM PDT, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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Dear Fork & Film,

I am writing regarding my unresolved refund request.

Despite prior communications, I have not received the refund owed to me. This email serves as formal notice that if I do not receive the full refund within five (5) business days of the date of this email, I will proceed with filing a small claims action against your company without further notice.

I would prefer to resolve this matter amicably and without court involvement; however, I am prepared to pursue all available remedies to recover the amount owed, along with any allowable court costs and related expenses.

Please confirm in writing when the refund has been processed.

Sincerely,
Michaela Johnson

On Thursday, May 14, 2026 at 11:54:09 AM PDT, Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Michaela,

Thank you for reaching out, and please accept my sincerest apologies for the frustration and disappointment this has caused. I completely understand your position; having an event cancelled for a second time is unacceptable, and we certainly do not expect you to carry any financial burden because of it.

Please rest assured that we hear you loud and clear and would also like to resolve this amicably and immediately. I am prioritizing your request and am processing your full refund right now.

I will follow up with you with written confirmation and a copy of your refund receipt as soon as it is finalized.

Thank you for your patience and for giving us the opportunity to make this right for you.

Warm regards,

Sam

Customer Support

On Tue, May 12, 2026 at 1:55 PM Michaela Johnson <michaela1123@yahoo.com> wrote:

I want a refund issued immediately. This is now the second time this event has been cancelled, and I should not be expected to continue carrying the financial burden of repeated cancellations.

Please process the full refund within seven (7) days of this message. Failure to do so may leave me no choice but to pursue all available remedies, including initiating a chargeback dispute with my financial institution, filing complaints with consumer protection agencies, and seeking recovery under applicable consumer protection and contract laws.

I would prefer to resolve this amicably and without escalation, but I do expect prompt compliance and written confirmation that the refund has been processed.

Michaela Johnson

On Tuesday, May 12, 2026 at 10:02:49 AM PDT, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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