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Dear Rebecca,

I sincerely apologize for the delay in our response and for the last-minute cancellation of your showings. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made the decision to cancel only after considering every possible option. We completely understand your decision not to reschedule and have processed your refund request for the April 25 at 1:30 PM and May 2 at 1:30 PM showings.

Refunds may take longer than usual as we are currently managing a high volume of requests, but we will keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, May 12, 2026 at 11:58 AM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

I’m still waiting for a response about my refunds due to the cancelled showings. If I don’t hear back soon, I will have to take further action

My May 22nd show was also postponed. I’d like a refund for that as well. This honestly has been a dreadful experience and I will not be purchasing any tickets in the future.

On Tue, May 12, 2026 at 12:21 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Rebecca,

I sincerely apologize for the delay in our response and for the last-minute cancellation of your showings. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made the decision to cancel only after considering every possible option. We completely understand your decision not to reschedule and have processed your refund request for the April 25 at 1:30 PM and May 2 at 1:30 PM showings.

Refunds may take longer than usual as we are currently managing a high volume of requests, but we will keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, May 12, 2026 at 11:58 AM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

I’m still waiting for a response about my refunds due to the cancelled showings. If I don’t hear back soon, I will have to take further action

How long should I be waiting for refunds? When should I expect it?

On Wed, May 20, 2026 at 2:39 PM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

My May 22nd show was also postponed. I’d like a refund for that as well. This honestly has been a dreadful experience and I will not be purchasing any tickets in the future.

On Tue, May 12, 2026 at 12:21 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Rebecca,

I sincerely apologize for the delay in our response and for the last-minute cancellation of your showings. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made the decision to cancel only after considering every possible option. We completely understand your decision not to reschedule and have processed your refund request for the April 25 at 1:30 PM and May 2 at 1:30 PM showings.

Refunds may take longer than usual as we are currently managing a high volume of requests, but we will keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, May 12, 2026 at 11:58 AM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

I’m still waiting for a response about my refunds due to the cancelled showings. If I don’t hear back soon, I will have to take further action

I am done with the lack of response. I demand a response and my refund back immediately. If I do not here from you by the end of day today, I will be filing a complaint with the California Attorney General, reporting your business practices to the Federal Trade Commission, and filing with the BBB, as well. This is incredibly unprofessional and frustrating. If I could give negative stars for this experience, I would. 

On Sun, May 31, 2026 at 2:15 PM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

How long should I be waiting for refunds? When should I expect it?

On Wed, May 20, 2026 at 2:39 PM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

My May 22nd show was also postponed. I’d like a refund for that as well. This honestly has been a dreadful experience and I will not be purchasing any tickets in the future.

On Tue, May 12, 2026 at 12:21 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Rebecca,

I sincerely apologize for the delay in our response and for the last-minute cancellation of your showings. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made the decision to cancel only after considering every possible option. We completely understand your decision not to reschedule and have processed your refund request for the April 25 at 1:30 PM and May 2 at 1:30 PM showings.

Refunds may take longer than usual as we are currently managing a high volume of requests, but we will keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, May 12, 2026 at 11:58 AM Dex Robbins <dexterpaigerobbins@gmail.com> wrote:

I’m still waiting for a response about my refunds due to the cancelled showings. If I don’t hear back soon, I will have to take further action