🚨 URGENT — Contact (Other / general): daniela mercado

Hi Daniela,

Thank you so much for reaching out to us, and happy belated birthday to your partner! I am so sorry to hear that you missed out on tickets for this past Sunday and that it caused some disappointment for the big celebration.

To answer your question for the future, when a show says "sales closed," it typically means we have finalized our headcounts and preparations for the venue, so we unfortunately cannot accommodate walk-ins or in-person ticket purchases at the door.

For any future events you have your eye on, please feel free to add yourself to our waitlist! If a show fills up or sales close, the waitlist is the best way to get notified immediately in the event that any tickets happen to become available.

We truly hope your partner had a wonderful birthday anyway, and we would absolutely love the chance to host you both at another event in the future!