Refund
ekastner44@gmail.com · landed in losangeles@forknfilm.com
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- ekastner44@gmail.comto "losangeles@forknfilm.com" <losangeles@forknfilm.com>Inbound5/13/2026, 5:14:05 PM
Refund
I want a refund for the Ratatouille showing on 5/16 at 1:30pm. My husband and I bought tickets separately so refund us both. My name is Emma Beacham his name is Julian Beacham. Let me know when it gets done. Thanks - ekastner44@gmail.comto "losangeles@forknfilm.com" <losangeles@forknfilm.com>Inbound5/19/2026, 11:53:33 PM
Re: Refund
Following up again since I have not heard anything back. Thanks.On Wed, May 13, 2026 at 10:14 AM Emma Kastner <ekastner44@gmail.com> wrote:I want a refund for the Ratatouille showing on 5/16 at 1:30pm. My husband and I bought tickets separately so refund us both. My name is Emma Beacham his name is Julian Beacham. Let me know when it gets done. Thanks
- ekastner44@gmail.comto "losangeles@forknfilm.com" <losangeles@forknfilm.com>Inbound6/24/2026, 5:31:56 PM
Re: Refund
I am still waiting to hear back about a refund for my ticket. The email that includes rescheduling a show does not include the original show I wanted to see, nor does it actually work. Please let me know soon how long it will take until I see a refund.On Tue, May 19, 2026 at 4:53 PM Emma Kastner <ekastner44@gmail.com> wrote:Following up again since I have not heard anything back. Thanks.On Wed, May 13, 2026 at 10:14 AM Emma Kastner <ekastner44@gmail.com> wrote:I want a refund for the Ratatouille showing on 5/16 at 1:30pm. My husband and I bought tickets separately so refund us both. My name is Emma Beacham his name is Julian Beacham. Let me know when it gets done. Thanks
- losangeles@forknfilm.comto Emma Kastner <ekastner44@gmail.com>Reply (operator)6/24/2026, 8:09:17 PM
Re: Refund
Dear Emma Beacham,
I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused to your plans for the Ratatouille showing on 5/16.
Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for both you and Julian Beacham.
Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.
We hope to have the pleasure of hosting you at Fork n’ Film in the future.
Warm regards,
AlexOn Wed, Jun 24, 2026 at 10:32 AM Emma Kastner <ekastner44@gmail.com> wrote:I am still waiting to hear back about a refund for my ticket. The email that includes rescheduling a show does not include the original show I wanted to see, nor does it actually work. Please let me know soon how long it will take until I see a refund.On Tue, May 19, 2026 at 4:53 PM Emma Kastner <ekastner44@gmail.com> wrote:Following up again since I have not heard anything back. Thanks.On Wed, May 13, 2026 at 10:14 AM Emma Kastner <ekastner44@gmail.com> wrote:I want a refund for the Ratatouille showing on 5/16 at 1:30pm. My husband and I bought tickets separately so refund us both. My name is Emma Beacham his name is Julian Beacham. Let me know when it gets done. Thanks
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