You received a chargeback: $204.99 and a chargeback fee were withdrawn from your Wix Payments account for https://portland.forknfilm.com/
wix-team@notification.wix.com · landed in info@forknfilm.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/15/2026, 1:23:29 PM
You received a chargeback: $204.99 and a chargeback fee were withdrawn from your Wix Payments account for https://portland.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent klarna payment, so klarna reversed the charge.
As a result, $204.99 was withdrawn from your Wix Payments account for https://portland.forknfilm.com/. To try and get this money back, you can submit a dispute by May 27, 2026.
Chargeback details
Payment ID: 2032c162-1522-4827-8cdf-883fbc015363
Customer: Briana Spencer
Payment date: November 12, 2025
Payment amount: $204.99
Customer claim: OTHER
What can you do?
Dispute the chargeback. Submit the chargeback dispute by May 27, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
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