Refund for order #2ZZ2-NS0Q-LKP for event 5/15/26

Can I please get a refund? I’ve been waiting for a response. 

On Sat, May 16, 2026 at 8:17 AM ariana oliva <arianaoliva16@gmail.com> wrote:

Hello,

I am writing to formally request a refund for three tickets to the Ratatouille screening scheduled for May 15, 2026, at 6:30 p.m. at The Arches in Los Angeles.

I received notification that the event was cancelled; however, I continued to receive automated event reminders, which caused significant confusion. I previously emailed info@forknfilm.com to confirm the cancellation and inquire about rescheduling, but I have not received a response.

As your website currently lists all upcoming Los Angeles dates as sold out with no further dates available, I am unable to rebook my tickets. Given these circumstances and the lack of available alternatives, please process a full refund to my original payment method.

I also suggest improving the coordination of your event communications to ensure that cancellation notices are not contradicted by subsequent automated reminders.

I look forward to your prompt response regarding the status of my refund.

Best regards,

Ariana Oliva

Thanks, but is there a rough estimate of when I’ll be seeing the refund? 

How long should I expect for that to process?

On Wed, May 27, 2026 at 1:14 PM Fork Film <losangeles@forknfilm.com> wrote:

Dear Ariana,

I sincerely apologize for the last-minute cancellation of the Ratatouille screening on May 15. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption and confusion caused by the automated reminders you received.

Please know we made the decision to cancel only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your request for a full refund for your three tickets.

Refunds may take longer than usual as we’re currently managing a high volume of requests, but we will keep you updated on the status. If you change your mind and would like to reschedule your tickets for another event in the future, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation for your patience.

If you have any questions in the meantime, please don’t hesitate to reach out. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Wed, May 27, 2026 at 12:17 PM ariana oliva <arianaoliva16@gmail.com> wrote:

Can I please get a refund? I’ve been waiting for a response. 

On Sat, May 16, 2026 at 8:17 AM ariana oliva <arianaoliva16@gmail.com> wrote:

Hello,

I am writing to formally request a refund for three tickets to the Ratatouille screening scheduled for May 15, 2026, at 6:30 p.m. at The Arches in Los Angeles.

I received notification that the event was cancelled; however, I continued to receive automated event reminders, which caused significant confusion. I previously emailed info@forknfilm.com to confirm the cancellation and inquire about rescheduling, but I have not received a response.

As your website currently lists all upcoming Los Angeles dates as sold out with no further dates available, I am unable to rebook my tickets. Given these circumstances and the lack of available alternatives, please process a full refund to my original payment method.

I also suggest improving the coordination of your event communications to ensure that cancellation notices are not contradicted by subsequent automated reminders.

I look forward to your prompt response regarding the status of my refund.

Best regards,

Ariana Oliva