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Re: Fork n' Film: Event Canceled

jocelynxm97@gmail.com · landed in sanfrancisco@forknfilm.com

8 messages
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  • jocelynxm97@gmail.comto "Fork n' Film San Francisco" <sanfrancisco@forknfilm.com>Inbound
    5/16/2026, 10:24:08 PM

    Re: Fork n' Film: Event Canceled

    Hi, When will I be receiving my refund ? 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
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  • jocelynxm97@gmail.comto "Fork n' Film San Francisco" <sanfrancisco@forknfilm.com>Inbound
    5/18/2026, 10:00:02 PM

    Re: Fork n' Film: Event Canceled

    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser
    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sanfrancisco@forknfilm.comto "jocelynxm97@gmail.com" <jocelynxm97@gmail.com>Inbound
    5/20/2026, 8:16:52 PM

    Re: Fork n' Film: Event Canceled

    Hi Jocelyn,

    Thank you so much for reaching out again, and I am so sorry for the continued wait regarding your refund status. I completely understand you wanting an update.

    I am checking in on this right now to see where it stands. I will follow up with you the moment I have a concrete status update for you.

    Warm regards,
    Sam
    Customer Support

    On Mon, May 18, 2026 at 5:00 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Canceled

    Dear Fork n' Film Guests,

     

    We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.

     

    We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

     

    All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

     

    We sincerely apologize and appreciate your patience as we work through this challenging period.

     

    -Fork n’ Film Team 

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • jocelynxm97@gmail.comto sanfrancisco@forknfilm.comInbound
    5/24/2026, 4:54:11 AM

    Re: Fork n' Film: Event Canceled

    Hi what is the status of my refund? 


    On Wed, May 20, 2026 at 1:38 PM, Fork Film
    <sanfrancisco@forknfilm.com> wrote:
    Hi Jocelyn,

    Thank you so much for reaching out again, and I am so sorry for the continued wait regarding your refund status. I completely understand you wanting an update.

    I am checking in on this right now to see where it stands. I will follow up with you the moment I have a concrete status update for you.

    Warm regards,
    Sam
    Customer Support

    On Mon, May 18, 2026 at 5:00 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Canceled

    Dear Fork n' Film Guests,

     

    We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.

     

    We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

     

    All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

     

    We sincerely apologize and appreciate your patience as we work through this challenging period.

     

    -Fork n’ Film Team 

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sanfrancisco@forknfilm.comto "jocelynxm97@gmail.com" <jocelynxm97@gmail.com>Reply (operator)
    5/27/2026, 7:21:28 PM

    Re: Fork n' Film: Event Canceled

    Hi Jocelyn,

    Thank you so much for reaching out and following up with us!

    I want to let you know that I have personally escalated your refund to ensure it gets handled as quickly as possible. Please know that we are a very small team working diligently to get all of these processed manually, which is causing things to take a bit longer than we would like.

    We truly appreciate your incredible patience and understanding with us while we work through this. I will keep a close eye on your account and follow up with you the moment your refund goes through!

    Warm Regards,
    Sam
    Customer Support

    On Sat, May 23, 2026 at 11:54 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi what is the status of my refund? 


    On Wed, May 20, 2026 at 1:38 PM, Fork Film
    Hi Jocelyn,

    Thank you so much for reaching out again, and I am so sorry for the continued wait regarding your refund status. I completely understand you wanting an update.

    I am checking in on this right now to see where it stands. I will follow up with you the moment I have a concrete status update for you.

    Warm regards,
    Sam
    Customer Support

    On Mon, May 18, 2026 at 5:00 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Canceled

    Dear Fork n' Film Guests,

     

    We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.

     

    We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

     

    All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

     

    We sincerely apologize and appreciate your patience as we work through this challenging period.

     

    -Fork n’ Film Team 

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
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  • jocelynxm97@gmail.comto sanfrancisco@forknfilm.comInbound
    6/3/2026, 3:08:42 PM

    Re: Fork n' Film: Event Canceled

    Hi, I still have not received my refund. I would like my refund ASAP! Thank you 


    On Wed, May 27, 2026 at 12:21 PM, Fork Film
    <sanfrancisco@forknfilm.com> wrote:
    Hi Jocelyn,

    Thank you so much for reaching out and following up with us!

    I want to let you know that I have personally escalated your refund to ensure it gets handled as quickly as possible. Please know that we are a very small team working diligently to get all of these processed manually, which is causing things to take a bit longer than we would like.

    We truly appreciate your incredible patience and understanding with us while we work through this. I will keep a close eye on your account and follow up with you the moment your refund goes through!

    Warm Regards,
    Sam
    Customer Support

    On Sat, May 23, 2026 at 11:54 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi what is the status of my refund? 


    On Wed, May 20, 2026 at 1:38 PM, Fork Film
    Hi Jocelyn,

    Thank you so much for reaching out again, and I am so sorry for the continued wait regarding your refund status. I completely understand you wanting an update.

    I am checking in on this right now to see where it stands. I will follow up with you the moment I have a concrete status update for you.

    Warm regards,
    Sam
    Customer Support

    On Mon, May 18, 2026 at 5:00 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Canceled

    Dear Fork n' Film Guests,

     

    We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.

     

    We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

     

    All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

     

    We sincerely apologize and appreciate your patience as we work through this challenging period.

     

    -Fork n’ Film Team 

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • jocelynxm97@gmail.comto sanfrancisco@forknfilm.comInbound
    6/5/2026, 3:21:53 PM

    Re: Fork n' Film: Event Canceled

    Hi, what's the status of my refund? 


    On Wed, May 27, 2026 at 12:21 PM, Fork Film
    <sanfrancisco@forknfilm.com> wrote:
    Hi Jocelyn,

    Thank you so much for reaching out and following up with us!

    I want to let you know that I have personally escalated your refund to ensure it gets handled as quickly as possible. Please know that we are a very small team working diligently to get all of these processed manually, which is causing things to take a bit longer than we would like.

    We truly appreciate your incredible patience and understanding with us while we work through this. I will keep a close eye on your account and follow up with you the moment your refund goes through!

    Warm Regards,
    Sam
    Customer Support

    On Sat, May 23, 2026 at 11:54 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi what is the status of my refund? 


    On Wed, May 20, 2026 at 1:38 PM, Fork Film
    Hi Jocelyn,

    Thank you so much for reaching out again, and I am so sorry for the continued wait regarding your refund status. I completely understand you wanting an update.

    I am checking in on this right now to see where it stands. I will follow up with you the moment I have a concrete status update for you.

    Warm regards,
    Sam
    Customer Support

    On Mon, May 18, 2026 at 5:00 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Canceled

    Dear Fork n' Film Guests,

     

    We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.

     

    We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

     

    All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

     

    We sincerely apologize and appreciate your patience as we work through this challenging period.

     

    -Fork n’ Film Team 

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • jocelynxm97@gmail.comto sanfrancisco@forknfilm.comInbound
    6/10/2026, 4:11:43 PM

    Re: Fork n' Film: Event Canceled

    Hi, I've been waiting for my refund for a month now.  Please refund me my money by the end of this week.  Thank you! 


    On Wed, May 27, 2026 at 12:21 PM, Fork Film
    <sanfrancisco@forknfilm.com> wrote:
    Hi Jocelyn,

    Thank you so much for reaching out and following up with us!

    I want to let you know that I have personally escalated your refund to ensure it gets handled as quickly as possible. Please know that we are a very small team working diligently to get all of these processed manually, which is causing things to take a bit longer than we would like.

    We truly appreciate your incredible patience and understanding with us while we work through this. I will keep a close eye on your account and follow up with you the moment your refund goes through!

    Warm Regards,
    Sam
    Customer Support

    On Sat, May 23, 2026 at 11:54 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi what is the status of my refund? 


    On Wed, May 20, 2026 at 1:38 PM, Fork Film
    Hi Jocelyn,

    Thank you so much for reaching out again, and I am so sorry for the continued wait regarding your refund status. I completely understand you wanting an update.

    I am checking in on this right now to see where it stands. I will follow up with you the moment I have a concrete status update for you.

    Warm regards,
    Sam
    Customer Support

    On Mon, May 18, 2026 at 5:00 PM jocelynxm97@gmail.com <jocelynxm97@gmail.com> wrote:
    Hi, I would like to know the status of my refund. 


    On Tue, May 12, 2026 at 10:01 AM, Fork n' Film San Francisco
    Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Event Canceled

    Dear Fork n' Film Guests,

     

    We regret to inform you that the Fork n’ Film shows scheduled for May 15 & May 16 have been canceled.

     

    We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.

     

    All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.

     

    We sincerely apologize and appreciate your patience as we work through this challenging period.

     

    -Fork n’ Film Team 

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.

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