🚨 URGENT — Contact (Refund request): Andrea Keefe
andream.keefe@gmail.com · landed in info@forknfilm.com
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- andream.keefe@gmail.comto newyork@forknfilm.comInbound5/17/2026, 12:47:30 AM
🚨 URGENT — Contact (Refund request): Andrea Keefe
🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Andrea Keefe Email andream.keefe@gmail.com Phone 9788553786 Booking ref 2ZZ2-3CFR-52Z Show date 2026-05-22 City New York Marketing opt-in — No Message I purchased 2 tickets to the Lilo & Stitch dinner for Friday, May 22 in NYC. My friend who I was planning on attending with recently had to have a hysterectomy and is no longer able to go. I understand there's no refunds, transfers etc. but given the medical situation, is there anyway we get a credit or select a different experience later in the year? I'm happy to provide proof of medical details if required or requested. We appreciate the consideration and look forward to hearing from you. Reply directly to this email to respond to Andrea Keefe.
- newyork@forknfilm.comto andream.keefe@gmail.comInbound6/15/2026, 7:19:59 PM
Re: 🚨 URGENT — Contact (Refund request): Andrea Keefe
Hi Andrea,
Thank you so much for touching base here. My apologies for the delayed response! Please send your guest our warmest wishes for a smooth and speedy recovery.
We completely understand how disappointing this must be. Given these unexpected medical circumstances, we would be more than happy to make an exception and provide a credit so your friend can enjoy a different experience later in the year. Please rest assured that you do not need to provide any medical documentation, as we fully trust your word.
To help us process this correctly, could you please confirm if you still attended the event on Friday by yourself? Once you let us know, we will generate and send over a coupon code specifically for the ticket value of the friend who was unable to attend.
We truly appreciate your reaching out to us, and we look forward to assisting you and your friend.Warm regards,SamCustomer SupportOn Sat, May 16, 2026 at 7:47 PM Fork n' Film <hello@mail.forknfilm.com> wrote:🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Andrea Keefe Email andream.keefe@gmail.com Phone 9788553786 Booking ref 2ZZ2-3CFR-52Z Show date 2026-05-22 City New York Marketing opt-in — No Message I purchased 2 tickets to the Lilo & Stitch dinner for Friday, May 22 in NYC. My friend who I was planning on attending with recently had to have a hysterectomy and is no longer able to go. I understand there's no refunds, transfers etc. but given the medical situation, is there anyway we get a credit or select a different experience later in the year? I'm happy to provide proof of medical details if required or requested. We appreciate the consideration and look forward to hearing from you. Reply directly to this email to respond to Andrea Keefe.
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