Re: Fork n' Film: Event Canceled

Hello, i am reaching out in regard to the two tickets i purchased for the fork n film event that was supposed to take place on May 23, 2026 at the San Francisco location. I am aware the event has been cancelled and would like to know how soon I should be expecting my refund considering this was cancelled a week ago and tickets were purchased over a month ago. Look for forward to hearing back as soon as possible. Thank You

On Tuesday, May 12, 2026, 10:17 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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Hello I am reaching out in regards about the Lilo and Stitch showing for tonight. I received multiple emails stating I would get a refund, then another to rebook my show. Today I have received an email confirming the start of the show today with no address given. I’m concerned on which it is if so I would just like to get a refund please and thank you. I sent this email to the info@forknfilm.com on the 23rd and have yet to hear anything back. I have been confused with you guys sending multiple emails with informing me about giving a refund then trying to changes dates to other shows. I would really appreciate it if you guys can just give me a full refund I’ve been waiting since the 12th of May this is a huge inconvenience on your guys part, Please and thank you.

On Wednesday, May 20, 2026, 1:24 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Raymond,

Thank you so much for reaching out, and I am so sorry for the continued wait for your refund after the cancellation of the May 23rd show.

I completely understand your concern about the timeline, especially since the tickets were purchased over a month ago. Please know we are processing these manually to ensure accuracy, and I am flagging your request now to ensure it moves forward.

I will follow up with you directly the moment I have confirmation that your refund has been completed.

Warm regards,
Sam
Customer Support

On Tue, May 19, 2026 at 12:20 AM Raymond Garcia <raymondgarcia24@yahoo.com> wrote:

Hello, i am reaching out in regard to the two tickets i purchased for the fork n film event that was supposed to take place on May 23, 2026 at the San Francisco location. I am aware the event has been cancelled and would like to know how soon I should be expecting my refund considering this was cancelled a week ago and tickets were purchased over a month ago. Look for forward to hearing back as soon as possible. Thank You

Sent from Yahoo Mail for iPhone

On Tuesday, May 12, 2026, 10:17 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello I am reaching out in regards about the Lilo and Stitch showing for tonight. I received multiple emails stating I would get a refund, then another to rebook my show. Today I have received an email confirming the start of the show today with no address given. I’m concerned on which it is if so I would just like to get a refund please and thank you. I sent this email to the info@forknfilm.com on the 23rd and have yet to hear anything back. I have been confused with you guys sending multiple emails with informing me about giving a refund then trying to changes dates to other shows. I would really appreciate it if you guys can just give me a full refund I’ve been waiting since the 12th of May this is a huge inconvenience on your guys part it is now June 3rd and I’m yet to hear back!

On Thursday, May 28, 2026, 9:15 PM, Raymond Garcia <raymondgarcia24@yahoo.com> wrote:

Hello I am reaching out in regards about the Lilo and Stitch showing for tonight. I received multiple emails stating I would get a refund, then another to rebook my show. Today I have received an email confirming the start of the show today with no address given. I’m concerned on which it is if so I would just like to get a refund please and thank you. I sent this email to the info@forknfilm.com on the 23rd and have yet to hear anything back. I have been confused with you guys sending multiple emails with informing me about giving a refund then trying to changes dates to other shows. I would really appreciate it if you guys can just give me a full refund I’ve been waiting since the 12th of May this is a huge inconvenience on your guys part, Please and thank you.

Sent from Yahoo Mail for iPhone

On Wednesday, May 20, 2026, 1:24 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Raymond,

Thank you so much for reaching out, and I am so sorry for the continued wait for your refund after the cancellation of the May 23rd show.

I completely understand your concern about the timeline, especially since the tickets were purchased over a month ago. Please know we are processing these manually to ensure accuracy, and I am flagging your request now to ensure it moves forward.

I will follow up with you directly the moment I have confirmation that your refund has been completed.

Warm regards,
Sam
Customer Support

On Tue, May 19, 2026 at 12:20 AM Raymond Garcia <raymondgarcia24@yahoo.com> wrote:

Hello, i am reaching out in regard to the two tickets i purchased for the fork n film event that was supposed to take place on May 23, 2026 at the San Francisco location. I am aware the event has been cancelled and would like to know how soon I should be expecting my refund considering this was cancelled a week ago and tickets were purchased over a month ago. Look for forward to hearing back as soon as possible. Thank You

Sent from Yahoo Mail for iPhone

On Tuesday, May 12, 2026, 10:17 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this eve‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May 22 & May 23 have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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