Re: Event Postponed: Fork n' Film

Hi,

I originally bought 3 tickets to see Ratatouille in San Francisco (Order 2ZWT-8Z0V-29G) for March 21, 2026. That event was postponed and we rescheduled to April 25, 2026 (Order 303W-CNW0-6FJ). This event was also postponed. I tried to reschedule again but was unable to find a date. I then asked for a refund several times but have not had any response.

Could someone please respond and how I can get a refund?

Thank-you,

Ted Shen

On Apr 20, 2026, at 12:46 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

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Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 25 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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