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Re: We are so sorry: your Lilo & Stitch on Saturday, May 23, 2026 has been cancelled

emjdette98@gmail.com · landed in detroit@forknfilm.com

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  • emjdette98@gmail.comto detroit@forknfilm.comInbound
    5/20/2026, 7:47:13 PM

    Re: We are so sorry: your Lilo & Stitch on Saturday, May 23, 2026 has been cancelled

    Good Afternoon,

    I had some questions about the credit I am receiving. Originally when I had booked tickets for Fork N Film they were for NYC, as I had vacation in NYC for a week. I paid $410ish for the two tickets. The show was canceled in NYC and I got a credit amount of $410ish to cover the two tickets I had bought. Because I live in Michigan, Fork N Film said I could use the original credit of $410ish to the Detroit location. Now this show is canceled, but I was only credited for $205? That’s only going to cover one ticket if I work to book again, which is really upsetting that this has happened TWO TIMES in TWO DIFFERENT locations. Why am I losing a whole tickets worth of money when I’ve now had to deal with TWO shows being canceled at the last minute? I’d really appreciate an answer back and another $205 in credits rewarded to me. 

    Emily Higbie

    On May 20, 2026, at 3:30 PM, Fork n' Film <hello@mail.forknfilm.com> wrote:

    

    Hi Emily,

    We are so sorry. Lilo & Stitch on Saturday, May 23, 2026 at 1:30 PM in Detroit has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

    To make this right, we have set aside a credit for you that covers the full value of your booking, locked to your email address.

    Your credit
    Code: FNF-CR-6WCEAY
    Value: $204.98
    Valid through: May 20, 2027
    Single use, locked to this email.

    How to rebook in three steps
    1. Browse upcoming shows in Detroit: forknfilm.com/detroit
    2. Pick the date that works and add tickets to your cart.
    3. At checkout, paste the code above into the promo field. It will discount your order by $204.98, up to the full total.

    Open dates in your city:
    Sat, May 23, 6:30 PM (3 seats left)
    Sat, Jun 13, 1:30 PM (32 seats left)
    Sat, Jun 13, 6:30 PM (29 seats left)
    Sun, Jun 21, 6:30 PM (15 seats left)
    Fri, Jun 26, 6:30 PM (1 seat left)

    If you have any questions, hit reply and a member of our team will get back to you.

    Sorry again,
    The Fork n' Film team

  • emjdette98@gmail.comto detroit@forknfilm.comInbound
    5/20/2026, 7:50:09 PM

    Re: We are so sorry: your Lilo & Stitch on Saturday, May 23, 2026 has been cancelled

    At this point I want a full refund. I don’t want credit, actually. I’m not going through booking and then a last minute cancellation again. 

    Thank you,
    Emily Higbie

    On May 20, 2026, at 3:47 PM, Emily Dette <emjdette98@gmail.com> wrote:

    
    Good Afternoon,

    I had some questions about the credit I am receiving. Originally when I had booked tickets for Fork N Film they were for NYC, as I had vacation in NYC for a week. I paid $410ish for the two tickets. The show was canceled in NYC and I got a credit amount of $410ish to cover the two tickets I had bought. Because I live in Michigan, Fork N Film said I could use the original credit of $410ish to the Detroit location. Now this show is canceled, but I was only credited for $205? That’s only going to cover one ticket if I work to book again, which is really upsetting that this has happened TWO TIMES in TWO DIFFERENT locations. Why am I losing a whole tickets worth of money when I’ve now had to deal with TWO shows being canceled at the last minute? I’d really appreciate an answer back and another $205 in credits rewarded to me. 

    Emily Higbie

    On May 20, 2026, at 3:30 PM, Fork n' Film <hello@mail.forknfilm.com> wrote:

    

    Hi Emily,

    We are so sorry. Lilo & Stitch on Saturday, May 23, 2026 at 1:30 PM in Detroit has been cancelled, and we know that is genuinely disappointing, especially if you had plans built around the night.

    To make this right, we have set aside a credit for you that covers the full value of your booking, locked to your email address.

    Your credit
    Code: FNF-CR-6WCEAY
    Value: $204.98
    Valid through: May 20, 2027
    Single use, locked to this email.

    How to rebook in three steps
    1. Browse upcoming shows in Detroit: forknfilm.com/detroit
    2. Pick the date that works and add tickets to your cart.
    3. At checkout, paste the code above into the promo field. It will discount your order by $204.98, up to the full total.

    Open dates in your city:
    Sat, May 23, 6:30 PM (3 seats left)
    Sat, Jun 13, 1:30 PM (32 seats left)
    Sat, Jun 13, 6:30 PM (29 seats left)
    Sun, Jun 21, 6:30 PM (15 seats left)
    Fri, Jun 26, 6:30 PM (1 seat left)

    If you have any questions, hit reply and a member of our team will get back to you.

    Sorry again,
    The Fork n' Film team

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