You received a chargeback: $204.98 and a chargeback fee were withdrawn from your Wix Payments account for https://www.forknfilm.com/
wix-team@notification.wix.com · landed in info@forknfilm.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/21/2026, 10:31:24 PM
You received a chargeback: $204.98 and a chargeback fee were withdrawn from your Wix Payments account for https://www.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $204.98 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://www.forknfilm.com/. To try and get this money back, you can submit a dispute by June 6, 2026.
Chargeback details
Payment ID: 206f0169-7cfe-4e04-9793-710a69b5a9d2
Customer: Liliya Arutyunov
Payment date: March 18, 2026
Payment amount: $204.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 6, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/21/2026, 10:41:28 PM
You received a chargeback: $204.98 and a chargeback fee were withdrawn from your Wix Payments account for https://www.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent affirm payment, so affirm reversed the charge.
As a result, $204.98 was withdrawn from your Wix Payments account for https://www.forknfilm.com/. To try and get this money back, you can submit a dispute by June 3, 2026.
Chargeback details
Payment ID: d9c0ee8f-3903-4ebe-8d3a-d905c5af4c96
Customer: Kathy Abarca
Payment date: March 23, 2026
Payment amount: $204.98
Customer claim: OTHER
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 3, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
- wix-team@notification.wix.comto info@forknfilm.comInbound5/22/2026, 12:53:32 AM
You received a chargeback: $204.98 and a chargeback fee were withdrawn from your Wix Payments account for https://www.forknfilm.com/
You have an open chargeback
One of your customers opened a chargeback for a recent payment, so their bank reversed the charge.
As a result, $204.98 was withdrawn from your Wix Payments account and you were charged a $15.00 chargeback fee for https://www.forknfilm.com/. To try and get this money back, you can submit a dispute by June 6, 2026.
Chargeback details
Payment ID: 098a4a93-32b4-4320-8cb4-f3d7f6d4f08a
Customer: Daniel Feig
Payment date: March 21, 2026
Payment amount: $204.98
Chargeback fee: $15.00
Customer claim: SERVICE_NOT_PROVIDED
What can you do?
Dispute the chargeback. Submit the chargeback dispute by June 6, 2026 to show that you fulfilled the order as promised and the charge is legitimate.
Try to resolve the chargeback. Contact your customer directly and ask to cancel the chargeback. You can simultaneously dispute the chargeback while trying to resolve the issue with your customer.
Accept the chargeback. If your customer’s claim is valid, accept the chargeback from your dashboard.
Getting many chargebacks can have a negative impact on your Wix Payments account. To avoid future chargebacks and learn how to handle them effectively, follow our best practices for merchants.To view more details, go to your dashboard on desktop > Finances > Payments.
Need help? Contact Customer Care.
Please do not reply to this email
Help CenterPrivacy PolicyWix Payments Terms of Service
100 Gansevoort St., New York, NY 10014 Wix.com Ltd. • Wix.com Inc. • Wix.com
Reply
Draft with AI: pick an outcome
Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.