🚨 URGENT — Contact (Refund request): Isabella Schroeder
Isabella Schroeder · 2013isabellaschroeder1091@gmail.com · landed in info@forknfilm.com
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- 2013isabellaschroeder1091@gmail.comto newyork@forknfilm.comInbound5/23/2026, 2:12:58 PM
🚨 URGENT — Contact (Refund request): Isabella Schroeder
🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Isabella Schroeder Email 2013isabellaschroeder1091@gmail.com Phone 5079777164 Booking ref ST-FNF-M4AZ-5GMB Show date 2026-05-24 City New York Marketing opt-in ✅ Yes Message The show i got tickets for on Sunday may 25th at 130 got canceled. I would like a refund as I do not live here and no other show times in the future will work. I've sent multiple emails and haven't gotten a response to any so I hope you can help with this request more promptly Reply directly to this email to respond to Isabella Schroeder.
- newyork@forknfilm.comto 2013isabellaschroeder1091@gmail.comInbound5/29/2026, 5:02:19 PM
Re: 🚨 URGENT — Contact (Refund request): Isabella Schroeder
Hi Isabella,
Thank you for reaching out to us.
First and foremost, please accept our sincere apologies for the delay in getting back to you. We have recently been experiencing a very high volume of customer requests, but we completely understand how frustrating it is to wait, especially given the cancellation of your show.
We entirely understand your situation and why you need a refund since you are visiting from out of town. We are more than happy to help you with this! I have gone ahead and initiated the refund process for your tickets right now.
We will follow up with you as soon as the process is fully complete and the refund has been issued. Thank you so much for your patience and understanding, and we hope you enjoy the rest of your time in New York!Warm regards,SamCustomer SupportOn Sat, May 23, 2026 at 9:12 AM Fork n' Film <hello@mail.forknfilm.com> wrote:🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Isabella Schroeder Email 2013isabellaschroeder1091@gmail.com Phone 5079777164 Booking ref ST-FNF-M4AZ-5GMB Show date 2026-05-24 City New York Marketing opt-in ✅ Yes Message The show i got tickets for on Sunday may 25th at 130 got canceled. I would like a refund as I do not live here and no other show times in the future will work. I've sent multiple emails and haven't gotten a response to any so I hope you can help with this request more promptly Reply directly to this email to respond to Isabella Schroeder.
- newyork@forknfilm.comto 2013isabellaschroeder1091@gmail.comInbound5/29/2026, 5:18:09 PM
Re: 🚨 URGENT — Contact (Refund request): Isabella Schroeder
Hi Isabella,
Quick follow up!
I wanted to reach out because I'm actually having a little bit of trouble locating your reservation in our system with the details provided.
To make sure I find the exact booking and can begin the refund process for you right away, could you please provide the first and last name as well as the email address associated with your original reservation?
Once I have that information, I'll get this sorted out for you immediately. Thank you so much for your help!Warm regards,SamCustomer SupportOn Fri, May 29, 2026 at 12:02 PM Fork Film <newyork@forknfilm.com> wrote:Hi Isabella,
Thank you for reaching out to us.
First and foremost, please accept our sincere apologies for the delay in getting back to you. We have recently been experiencing a very high volume of customer requests, but we completely understand how frustrating it is to wait, especially given the cancellation of your show.
We entirely understand your situation and why you need a refund since you are visiting from out of town. We are more than happy to help you with this! I have gone ahead and initiated the refund process for your tickets right now.
We will follow up with you as soon as the process is fully complete and the refund has been issued. Thank you so much for your patience and understanding, and we hope you enjoy the rest of your time in New York!Warm regards,SamCustomer SupportOn Sat, May 23, 2026 at 9:12 AM Fork n' Film <hello@mail.forknfilm.com> wrote:🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Isabella Schroeder Email 2013isabellaschroeder1091@gmail.com Phone 5079777164 Booking ref ST-FNF-M4AZ-5GMB Show date 2026-05-24 City New York Marketing opt-in ✅ Yes Message The show i got tickets for on Sunday may 25th at 130 got canceled. I would like a refund as I do not live here and no other show times in the future will work. I've sent multiple emails and haven't gotten a response to any so I hope you can help with this request more promptly Reply directly to this email to respond to Isabella Schroeder.
- 2013isabellaschroeder1091@gmail.comto Fork Film <newyork@forknfilm.com>Inbound6/2/2026, 1:48:14 PM
Re: 🚨 URGENT — Contact (Refund request): Isabella Schroeder
Isabella Schroeder, 2013isabellaschroeder1091@gmail.comOn Fri, May 29, 2026, 12:18 PM Fork Film <newyork@forknfilm.com> wrote:Hi Isabella,
Quick follow up!
I wanted to reach out because I'm actually having a little bit of trouble locating your reservation in our system with the details provided.
To make sure I find the exact booking and can begin the refund process for you right away, could you please provide the first and last name as well as the email address associated with your original reservation?
Once I have that information, I'll get this sorted out for you immediately. Thank you so much for your help!Warm regards,SamCustomer SupportOn Fri, May 29, 2026 at 12:02 PM Fork Film <newyork@forknfilm.com> wrote:Hi Isabella,
Thank you for reaching out to us.
First and foremost, please accept our sincere apologies for the delay in getting back to you. We have recently been experiencing a very high volume of customer requests, but we completely understand how frustrating it is to wait, especially given the cancellation of your show.
We entirely understand your situation and why you need a refund since you are visiting from out of town. We are more than happy to help you with this! I have gone ahead and initiated the refund process for your tickets right now.
We will follow up with you as soon as the process is fully complete and the refund has been issued. Thank you so much for your patience and understanding, and we hope you enjoy the rest of your time in New York!Warm regards,SamCustomer SupportOn Sat, May 23, 2026 at 9:12 AM Fork n' Film <hello@mail.forknfilm.com> wrote:🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Isabella Schroeder Email 2013isabellaschroeder1091@gmail.com Phone 5079777164 Booking ref ST-FNF-M4AZ-5GMB Show date 2026-05-24 City New York Marketing opt-in ✅ Yes Message The show i got tickets for on Sunday may 25th at 130 got canceled. I would like a refund as I do not live here and no other show times in the future will work. I've sent multiple emails and haven't gotten a response to any so I hope you can help with this request more promptly Reply directly to this email to respond to Isabella Schroeder.
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