SuperTix

🚨 URGENT — New Contact Form Submission

Purpose: Refund request

Name	ALYSSA Padilla
Email	asalas09@apu.edu
Phone	6263277646
Booking ref	2ZWG-JT1V-JLJ
City	Los Angeles
Marketing opt-in	— No
Message	Good evening, This is my third attempt to get assistance, and I have not received a response. If I do not hear back promptly, I will need to request a refund. I’ve been trying to resolve an issue regarding my cancelled tickets. I received an email in March stating that my event was cancelled due to unforeseen circumstances, and I am now attempting to reschedule. I would like to use my cancelled tickets to book the Saturday, May 30th Ratatouille showing at 1:00 PM. However, the website I was directed to is currently down, and the main website will not accept the promo code I was given (my first and last name). Please advise on how I should proceed or assist me in securing tickets for my preferred date and time. I do not want to miss out on another event. Thank you, Alyssa Padilla 626‑327‑7646

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