Refund

Dear Daniel,

I sincerely apologize for the delay in our response and for the frustration this has caused. We are currently managing a high volume of inquiries, but please know we have received your request.

I am truly sorry for the last-minute cancellation of your reservation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. Please know we made this decision only after considering every possible option.

We completely understand your decision not to reschedule and are happy to accommodate your refund request. Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated on the status.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation for your patience.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help. We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,
Alex