Re:
arizona@forknfilm.com · landed in arizona@forknfilm.com
5 messages
State:
Assigned:
- arizona@forknfilm.comto Liz <liz@forknfilm.com>Inbound6/3/2026, 11:49:46 PM
Re:
Hello Liz,Thank you for continuing to check in regarding your refund. We understand how frustrating it is to wait for your refund, and we truly apologize for the delay.On Tue, May 26, 2026 at 12:20 PM Liz <liz@forknfilm.com> wrote:Can we please respond to her?---------- Forwarded message ---------
From: Alicia Ortiz <brownie_leesh@hotmail.com>
Date: Mon, May 25, 2026 at 10:33 AM
Subject:
To: Liz <liz@forknfilm.com>
Im emailing again. No one has responded and its now been weeks. Why can't my refund be pushed through. This is illegal how this is being handled. Don't yoir owners see all the complaints? Please this is over $300 and I need my money back.
Sent from my Galaxy
- arizona@forknfilm.comto Liz <liz@forknfilm.com>Inbound6/4/2026, 12:00:04 AM
Re:
Hello Liz,Thank you for continuing to check in regarding your refund. We understand how frustrating it is to wait for your refund, and we truly apologize for the delay. I can assure you that your refund remains active in our system and is being monitored closely by our team.To be completely transparent, we have been going through major operational changes, resulting in these delays. While there is no excuse, we hopeOn Tue, May 26, 2026 at 12:20 PM Liz <liz@forknfilm.com> wrote:Can we please respond to her?---------- Forwarded message ---------
From: Alicia Ortiz <brownie_leesh@hotmail.com>
Date: Mon, May 25, 2026 at 10:33 AM
Subject:
To: Liz <liz@forknfilm.com>
Im emailing again. No one has responded and its now been weeks. Why can't my refund be pushed through. This is illegal how this is being handled. Don't yoir owners see all the complaints? Please this is over $300 and I need my money back.
Sent from my Galaxy
- arizona@forknfilm.comto Liz <liz@forknfilm.com>Reply (operator)6/4/2026, 12:01:25 AM
Re:
Hello Liz,Thank you for continuing to check in regarding your refund. To be completely transparent, we have been going through major operational changes, resulting in these delays. While there is no excuse, we hope an explanation can provide some comfort.We understand how frustrating it is to wait for your refund, and we truly apologize for how long it is taking. I can assure you that your refund remains active in our system and is being monitored closely by our team. Once it is processed, we will provide an update and a copy of your receipt.If there is anything we can help you with in the meantime, please let us know.Warm regards,SierraOn Tue, May 26, 2026 at 12:20 PM Liz <liz@forknfilm.com> wrote:Can we please respond to her?---------- Forwarded message ---------
From: Alicia Ortiz <brownie_leesh@hotmail.com>
Date: Mon, May 25, 2026 at 10:33 AM
Subject:
To: Liz <liz@forknfilm.com>
Im emailing again. No one has responded and its now been weeks. Why can't my refund be pushed through. This is illegal how this is being handled. Don't yoir owners see all the complaints? Please this is over $300 and I need my money back.
Sent from my Galaxy
DeliveredOpenedClicked - arizona@forknfilm.comto Liz <liz@forknfilm.com>Reply (operator)6/4/2026, 12:02:06 AM
Re:
Oops, my mistake, I thought I was responding to her message!On Wed, Jun 3, 2026 at 5:01 PM Fork Film <arizona@forknfilm.com> wrote:Hello Liz,Thank you for continuing to check in regarding your refund. To be completely transparent, we have been going through major operational changes, resulting in these delays. While there is no excuse, we hope an explanation can provide some comfort.We understand how frustrating it is to wait for your refund, and we truly apologize for how long it is taking. I can assure you that your refund remains active in our system and is being monitored closely by our team. Once it is processed, we will provide an update and a copy of your receipt.If there is anything we can help you with in the meantime, please let us know.Warm regards,SierraOn Tue, May 26, 2026 at 12:20 PM Liz <liz@forknfilm.com> wrote:Can we please respond to her?---------- Forwarded message ---------
From: Alicia Ortiz <brownie_leesh@hotmail.com>
Date: Mon, May 25, 2026 at 10:33 AM
Subject:
To: Liz <liz@forknfilm.com>
Im emailing again. No one has responded and its now been weeks. Why can't my refund be pushed through. This is illegal how this is being handled. Don't yoir owners see all the complaints? Please this is over $300 and I need my money back.
Sent from my Galaxy
DeliveredOpenedClicked - liz@forknfilm.comto Fork Film <arizona@forknfilm.com>Inbound6/4/2026, 12:16:48 AM
Re:
No worries! Thanks for following up.On Wed, Jun 3, 2026 at 5:02 PM Fork Film <arizona@forknfilm.com> wrote:Oops, my mistake, I thought I was responding to her message!On Wed, Jun 3, 2026 at 5:01 PM Fork Film <arizona@forknfilm.com> wrote:Hello Liz,Thank you for continuing to check in regarding your refund. To be completely transparent, we have been going through major operational changes, resulting in these delays. While there is no excuse, we hope an explanation can provide some comfort.We understand how frustrating it is to wait for your refund, and we truly apologize for how long it is taking. I can assure you that your refund remains active in our system and is being monitored closely by our team. Once it is processed, we will provide an update and a copy of your receipt.If there is anything we can help you with in the meantime, please let us know.Warm regards,SierraOn Tue, May 26, 2026 at 12:20 PM Liz <liz@forknfilm.com> wrote:Can we please respond to her?---------- Forwarded message ---------
From: Alicia Ortiz <brownie_leesh@hotmail.com>
Date: Mon, May 25, 2026 at 10:33 AM
Subject:
To: Liz <liz@forknfilm.com>
Im emailing again. No one has responded and its now been weeks. Why can't my refund be pushed through. This is illegal how this is being handled. Don't yoir owners see all the complaints? Please this is over $300 and I need my money back.
Sent from my Galaxy
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