Re: Heads up: your Ratatouille is moving to Sunday, May 31, 2026

Hi Darren,

Quick heads up: Ratatouille on Sunday, May 31, 2026 at 6:30 PM has moved.

Your new date and time
Ratatouille
Sunday, May 31, 2026 at 1:30 PM
New York

Where
X Golf
105 N 13th St, Brooklyn, NY 11249

Your tickets (2 of them) have been moved automatically. There's nothing for you to do.

Need to make any changes? Hit reply and a member of our team will sort it.

Thanks for your flexibility,
The Fork n' Film team

why did you change my tickets from 6pm to 130pm? My girlfriend is busy from 12pm to 5pm that day, we can make 630pm if we rush... we definitely can not make 130

On Wed, May 27, 2026 at 12:54 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

Hi Darren,

Quick heads up: Ratatouille on Sunday, May 31, 2026 at 6:30 PM has moved.

Your new date and time
Ratatouille
Sunday, May 31, 2026 at 1:30 PM
New York

Where
X Golf
105 N 13th St, Brooklyn, NY 11249

Your tickets (2 of them) have been moved automatically. There's nothing for you to do.

Need to make any changes? Hit reply and a member of our team will sort it.

Thanks for your flexibility,
The Fork n' Film team

Hello Darren,

Thank you so much for reaching out, and please know you are absolutely not being annoying. I completely understand why you’re stressed, especially after already booking flights, a hotel, and a rental car to make this experience happen for you and your girlfriend. We are truly sorry for the frustration and inconvenience this last-minute showtime change has caused.

I also sincerely apologize that our team did not receive or respond to your previous emails requesting a move to Friday. We understand how important this was, and I’m very sorry this added additional stress to your planning.

We would be happy to move your reservation to the Friday showtime instead so that you do not need to rush on Sunday. Please reply confirming that you would like us to make that change, and we will follow up with updated tickets for you as soon as possible.

Again, we truly apologize for the inconvenience and appreciate your patience and understanding. We look forward to hosting you both and hope to make this a wonderful experience despite the stressful lead up.

Warmly,
Esperanza
Customer Support

On Wed, May 27, 2026 at 10:58 AM Darren Deanto <darrengdeanto@gmail.com> wrote:

Hey!

I promise I’m not trying to be annoying but do you mind calling me at 410-302-1377 so we can sort this out? I booked a flight, hotel, and rental car to take my gf to this event and I just want to get this figured out asap because I am stressing!

Thank you,

Darren

On Wed, May 27, 2026 at 12:58 PM Darren Deanto <darrengdeanto@gmail.com> wrote:

I wrote you 3 times to ask for it to be moved to Friday and nobody replied so since i already paid 500$ i figured I'd try as hard as I can to make it so I rented a car, and plan on picking my gf up in connecticut at 5pm on sunday and rush to your location. we 100% can NOT make it at 130 that day. Can you please discuss options with me?

On Wed, May 27, 2026 at 12:55 PM Darren Deanto <darrengdeanto@gmail.com> wrote:

why did you change my tickets from 6pm to 130pm? My girlfriend is busy from 12pm to 5pm that day, we can make 630pm if we rush... we definitely can not make 130

On Wed, May 27, 2026 at 12:54 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

Hi Darren,

Quick heads up: Ratatouille on Sunday, May 31, 2026 at 6:30 PM has moved.

Your new date and time
Ratatouille
Sunday, May 31, 2026 at 1:30 PM
New York

Where
X Golf
105 N 13th St, Brooklyn, NY 11249

Your tickets (2 of them) have been moved automatically. There's nothing for you to do.

Need to make any changes? Hit reply and a member of our team will sort it.

Thanks for your flexibility,
The Fork n' Film team