🚨 URGENT — Contact (Refund request): helen setian
itzhelen24@aol.com · landed in info@forknfilm.com
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- itzhelen24@aol.comto losangeles@forknfilm.comInbound5/27/2026, 5:37:46 PM
🚨 URGENT — Contact (Refund request): helen setian
🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name helen setian Email itzhelen24@aol.com Booking ref ST-0019907 Show date 2026-05-27 City Los Angeles Marketing opt-in — No Message Hello, I’m reaching out regarding the postponed Ratatouille event in Los Angeles. After receiving notice of the postponement, I checked the available reschedule dates and unfortunately every Los Angeles showing for every movie is currently sold out. I’m really disappointed this didn’t work out. I had specifically planned this as a surprise Christmas gift for my boyfriend, and I put a lot of effort into securing the tickets, including finding and using a 30% discount code when purchasing them. We previously attended the Mulan showing and had such a great experience, which made me especially excited for this event. Since there are no available replacement showings that work for us, I’d like to request: - a full refund for the postponed event, and - a combined 40% discount credit (reflecting both my original 30% discount and the additional 10% offered following the cancellation) that I can use toward a future booking once new availability opens up. I’d really appreciate your help in making this right, as this situation was extremely disappointing after looking forward to the experience for so long. I HAVE REACHED OUT SEVERAL TIMES TO THE EMAIL PROVIDED IN THE EVENT POSTPONEMENT NOTICE. I HAVE ALSO TRIED CONTACTING YOUR TEAM THROUGH INSTAGRAM DMS, BUT I HAVE RECEIVED NO RESPONSE OR ACKNOWLEDGMENT. THIS HAS BECOME EXTREMELY FRUSTRATING. I ORIGINALLY JUST WANTED TO ATTEND THE EVENT, BUT INSTEAD I HAVE SPENT THE PAST 20 DAYS TRYING TO GET A RESPONSE REGARDING MY REFUND AND DISCOUNT REQUEST. Reply directly to this email to respond to helen setian.
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