Please Respond



Hi Daniel,

Thank you for reaching out to us. We are so incredibly sorry about the cancellation of your show, and we completely share in your disappointment - we were truly looking forward to hosting you for this experience!

Since you are unable to attend the evening show and won't be back in New York anytime soon, a refund is absolutely the right solution here.

I have gone ahead and initiated a full refund back to your original payment method. It typically takes about 5 to 10 business days for the funds to reflect on your statement, depending on your bank. We will be sure to follow up with you as soon as it is fully processed on our end.

Thank you so much for your patience and understanding with us. If you have any questions or need anything else at all in the meantime, please don't hesitate to let us know.

We truly hope we get the chance to welcome you to a show if your travels ever bring you back to New York in the future.

Warm regards,

Sam

Customer Support

On Thu, Jun 4, 2026 at 4:18 AM Daniel Haithcock <dbhaithcock@gmail.com> wrote:

We were looking forward to this experience and are disappointed in the cancellation 

We are unable to attend the evening show and we don’t expect to be back in New York anytime soon. 

Please contact me regarding next steps 

Daniel Haithcock 478-365-3402

On Jun 1, 2026, at 3:46 PM, Fork Film <newyork@forknfilm.com> wrote:



Hello Daniel,

We’re reaching out with sincere apologies to inform you that your original showtime has been cancelled due to unforeseen circumstances. We understand how disappointing and inconvenient schedule changes can be, and we are truly sorry for the disruption to your plans.

To ensure you can still attend this weekend, we have moved your reservation to our new showtime on Sunday, June 7 at 6:30pm. (Doors open at 6:00pm). Updated tickets for the new showtime have already been sent to your email, and there is nothing further you need to do.

If this updated showtime does not work for you, please let us know and we will follow up directly to discuss alternative options.

We truly appreciate your patience and understanding, and we look forward to hosting you soon. If you have any questions or concerns, please don’t hesitate to reach out. We’re always happy to help.

Warmly,
Fork n' Film