🚨 URGENT — Contact (Refund request): Larry Lam
larrylam485@gmail.com · landed in losangeles@forknfilm.com
3 messages
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- larrylam485@gmail.comto losangeles@forknfilm.comInbound6/4/2026, 6:56:49 PM
🚨 URGENT — Contact (Refund request): Larry Lam
🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Larry Lam Email larrylam485@gmail.com Phone 5596917297 Booking ref 2Z6X-H2LW-45V1P Show date 2025-11-15 City Los Angeles Marketing opt-in ✅ Yes Message My showing for polar express was cancelled by Fork n film a while back. they gave me a coupon code to use as credit for 2 tickets for future events instead. however when i was using the ticket code, it was saying it was misplaced. i am very frustrated because i have been trying to book tickets but its not working. i am essentially at a lost of $400, and have been trying to contact fork n film for the last 3 weeks, but not luck. i appreciate any help. thank you. Reply directly to this email to respond to Larry Lam.
- losangeles@forknfilm.comto larrylam485@gmail.comReply (operator)6/4/2026, 8:22:49 PM
Re: 🚨 URGENT — Contact (Refund request): Larry Lam
Dear Larry,
I sincerely apologize for the delay in responding to your inquiry, as we are currently managing a high volume of requests. I understand your frustration regarding the issues with your credit from the cancelled Polar Express showing, and I would like to resolve this for you as quickly as possible.
To help me investigate why your coupon code is not working and to ensure your $400 credit is applied correctly, could you please let me know which upcoming films or show dates you are trying to book?
Once I have those details, I will look into the status of your code and assist you with the booking process.
Warmly,
AlexOn Thu, Jun 4, 2026 at 11:56 AM Fork n' Film <hello@mail.forknfilm.com> wrote:🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Larry Lam Email larrylam485@gmail.com Phone 5596917297 Booking ref 2Z6X-H2LW-45V1P Show date 2025-11-15 City Los Angeles Marketing opt-in ✅ Yes Message My showing for polar express was cancelled by Fork n film a while back. they gave me a coupon code to use as credit for 2 tickets for future events instead. however when i was using the ticket code, it was saying it was misplaced. i am very frustrated because i have been trying to book tickets but its not working. i am essentially at a lost of $400, and have been trying to contact fork n film for the last 3 weeks, but not luck. i appreciate any help. thank you. Reply directly to this email to respond to Larry Lam.
DeliveredOpenedClicked - larrylam485@gmail.comto Fork Film <losangeles@forknfilm.com>Inbound6/5/2026, 3:52:03 AM
Re: 🚨 URGENT — Contact (Refund request): Larry Lam
I really appreciate the email back. I was originally trying to get tickets for the Shrek June 27th in LA at 6 pm. However, I am not sure of the date works with us anymore, so if theres anyway you guys are able to just verify that it will work when a different movie I am able to go to pops up, I would really appreciate it.On Thu, Jun 4, 2026 at 1:23 PM Fork Film <losangeles@forknfilm.com> wrote:Dear Larry,
I sincerely apologize for the delay in responding to your inquiry, as we are currently managing a high volume of requests. I understand your frustration regarding the issues with your credit from the cancelled Polar Express showing, and I would like to resolve this for you as quickly as possible.
To help me investigate why your coupon code is not working and to ensure your $400 credit is applied correctly, could you please let me know which upcoming films or show dates you are trying to book?
Once I have those details, I will look into the status of your code and assist you with the booking process.
Warmly,
AlexOn Thu, Jun 4, 2026 at 11:56 AM Fork n' Film <hello@mail.forknfilm.com> wrote:🚨 URGENT — New Contact Form Submission
Purpose: Refund request
Name Larry Lam Email larrylam485@gmail.com Phone 5596917297 Booking ref 2Z6X-H2LW-45V1P Show date 2025-11-15 City Los Angeles Marketing opt-in ✅ Yes Message My showing for polar express was cancelled by Fork n film a while back. they gave me a coupon code to use as credit for 2 tickets for future events instead. however when i was using the ticket code, it was saying it was misplaced. i am very frustrated because i have been trying to book tickets but its not working. i am essentially at a lost of $400, and have been trying to contact fork n film for the last 3 weeks, but not luck. i appreciate any help. thank you. Reply directly to this email to respond to Larry Lam.
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