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Important: Showtime Change for Your Fork n' Film Reservation

newyork@forknfilm.com · landed in newyork@forknfilm.com

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  • newyork@forknfilm.comto newyork@forknfilm.comInbound
    6/4/2026, 8:13:24 PM

    Important: Showtime Change for Your Fork n' Film Reservation

    Hello,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, there has been a change to your reservation's start time. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager
  • newyork@forknfilm.comto shairacruz0728@gmail.comReply (operator)
    6/4/2026, 8:19:34 PM

    Important: Showtime Change for Your Fork n' Film Reservation

    Hello Shaira,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, your reservation's start time has changed. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager
    DeliveredOpenedClicked
  • shairacruz0728@gmail.comto Fork Film <newyork@forknfilm.com>Inbound
    6/7/2026, 2:29:31 AM

    Re: Important: Showtime Change for Your Fork n' Film Reservation

    Hello Esperanza,

    This new time does not work for me. Can I reschedule since this is the time and date that best works for the other person on this reservation.

    Please let me know if this is possible.

    Thank you,

    Shaira Rose Cruz
    Educator & Community Organizer


    On Thu, Jun 4, 2026, 4:19 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, your reservation's start time has changed. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager
  • newyork@forknfilm.comto Shaira Cruz <shairacruz0728@gmail.com>Inbound
    6/8/2026, 7:31:54 PM

    Re: Important: Showtime Change for Your Fork n' Film Reservation

    Hello Shaira,

    Thank you for your response. We sincerely apologize for the inconvenience. We understand that this showtime is not ideal for you and we're happy to change it to a future date. Please let me know if you would like to reschedule for one of the next available dates listed below. 

    Princess and the Frog
    • June 20, 1:30pm or 6:30pm
    • June 21, 6:30pm
    If you'd prefer to attend a later date or a different movie event, we're happy to provide a coupon code so you can rebook for a future show that better fits your schedule.

    Please let us know how you would like to proceed and we'll take it from there.

    We look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Sat, Jun 6, 2026 at 7:29 PM Shaira Cruz <shairacruz0728@gmail.com> wrote:
    Hello Esperanza,

    This new time does not work for me. Can I reschedule since this is the time and date that best works for the other person on this reservation.

    Please let me know if this is possible.

    Thank you,

    Shaira Rose Cruz
    Educator & Community Organizer


    On Thu, Jun 4, 2026, 4:19 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, your reservation's start time has changed. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager
  • newyork@forknfilm.comto Shaira Cruz <shairacruz0728@gmail.com>Reply (operator)
    6/8/2026, 7:37:00 PM

    Re: Important: Showtime Change for Your Fork n' Film Reservation

    Hello Shaira,

    Thank you for your response. We sincerely apologize for the inconvenience. We understand that this showtime is not ideal for you and we're happy to change it to a future date. Please let me know if you would like to reschedule for one of the next available dates listed below. 

    Princess and the Frog
    • June 20, 1:30pm or 6:30pm
    • June 21, 6:30pm
    If you'd prefer to attend a later date or a different movie event, we're happy to provide a coupon code so you can rebook for a future show that better fits your schedule.

    Please let us know how you would like to proceed and we'll take it from there.

    We look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Sat, Jun 6, 2026 at 7:29 PM Shaira Cruz <shairacruz0728@gmail.com> wrote:
    Hello Esperanza,

    This new time does not work for me. Can I reschedule since this is the time and date that best works for the other person on this reservation.

    Please let me know if this is possible.

    Thank you,

    Shaira Rose Cruz
    Educator & Community Organizer


    On Thu, Jun 4, 2026, 4:19 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, your reservation's start time has changed. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager
    DeliveredOpenedClicked
  • shairacruz0728@gmail.comto Fork Film <newyork@forknfilm.com>Inbound
    6/9/2026, 11:10:25 PM

    Re: Important: Showtime Change for Your Fork n' Film Reservation

    Hello Esperanza,

    Thank you for the follow-up and for your help with this.

    I checked with my guest, and unfortunately, the alternative dates provided do not work as she will be moving to Chicago soon. Since this was meant to be a birthday gift and we can no longer attend due to the scheduling change, I would like to request a refund.

    Thank you,

    Shaira Rose Cruz

    On Mon, Jun 8, 2026 at 3:37 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    Thank you for your response. We sincerely apologize for the inconvenience. We understand that this showtime is not ideal for you and we're happy to change it to a future date. Please let me know if you would like to reschedule for one of the next available dates listed below. 

    Princess and the Frog
    • June 20, 1:30pm or 6:30pm
    • June 21, 6:30pm
    If you'd prefer to attend a later date or a different movie event, we're happy to provide a coupon code so you can rebook for a future show that better fits your schedule.

    Please let us know how you would like to proceed and we'll take it from there.

    We look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Sat, Jun 6, 2026 at 7:29 PM Shaira Cruz <shairacruz0728@gmail.com> wrote:
    Hello Esperanza,

    This new time does not work for me. Can I reschedule since this is the time and date that best works for the other person on this reservation.

    Please let me know if this is possible.

    Thank you,

    Shaira Rose Cruz
    Educator & Community Organizer


    On Thu, Jun 4, 2026, 4:19 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, your reservation's start time has changed. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager


    --
    Shaira Rose Cruz
    Educator & Community Organizer



    Shaira Rose Cruz
    Educator & Community Organizer

  • newyork@forknfilm.comto Shaira Cruz <shairacruz0728@gmail.com>Reply (operator)
    6/10/2026, 8:23:03 PM

    Re: Important: Showtime Change for Your Fork n' Film Reservation

    Hello Shaira,

    Thanks so much for getting back to me. We completely understand and will accommodate your refund request. Please note that refunds are taking some time to process. Once finalized, we'll send you a copy of your refund receipt.

    We hope to host you at Fork n' Film in the future.
    Have a great day.

    Warmly,
    Esperanza

    On Tue, Jun 9, 2026 at 4:10 PM Shaira Cruz <shairacruz0728@gmail.com> wrote:
    Hello Esperanza,

    Thank you for the follow-up and for your help with this.

    I checked with my guest, and unfortunately, the alternative dates provided do not work as she will be moving to Chicago soon. Since this was meant to be a birthday gift and we can no longer attend due to the scheduling change, I would like to request a refund.

    Thank you,

    Shaira Rose Cruz

    On Mon, Jun 8, 2026 at 3:37 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    Thank you for your response. We sincerely apologize for the inconvenience. We understand that this showtime is not ideal for you and we're happy to change it to a future date. Please let me know if you would like to reschedule for one of the next available dates listed below. 

    Princess and the Frog
    • June 20, 1:30pm or 6:30pm
    • June 21, 6:30pm
    If you'd prefer to attend a later date or a different movie event, we're happy to provide a coupon code so you can rebook for a future show that better fits your schedule.

    Please let us know how you would like to proceed and we'll take it from there.

    We look forward to hearing from you soon!

    Warmly,
    Esperanza

    On Sat, Jun 6, 2026 at 7:29 PM Shaira Cruz <shairacruz0728@gmail.com> wrote:
    Hello Esperanza,

    This new time does not work for me. Can I reschedule since this is the time and date that best works for the other person on this reservation.

    Please let me know if this is possible.

    Thank you,

    Shaira Rose Cruz
    Educator & Community Organizer


    On Thu, Jun 4, 2026, 4:19 PM Fork Film <newyork@forknfilm.com> wrote:
    Hello Shaira,

    We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. Due to a scheduling adjustment, your reservation's start time has changed. We sincerely apologize for any inconvenience this may cause.

    To ensure you can still enjoy the experience on the same date, we've already rebooked your reservation for the next available showtime.

    Please note that your event's start time has changed to June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

    Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

    Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime. 

    If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

    We look forward to seeing you soon!

    Warmly,
    Esperanza
    Customer Support Manager


    --
    Shaira Rose Cruz
    Educator & Community Organizer



    Shaira Rose Cruz
    Educator & Community Organizer

    DeliveredOpenedClicked

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