SuperTix

🚨 URGENT — New Contact Form Submission

Purpose: Complaint

Name	Irene bui
Email	ibuiii612@gmail.com
Booking ref	3009-6G6S-ZJF
Show date	2026-05-09
City	Los Angeles
Marketing opt-in	— No
Message	My event was postponed by Fork n’ Film, and I was instructed to reschedule using the code provided in the postponement email. Unfortunately, the code did not work when I attempted to reschedule. I emailed customer support on May 4, 2026 regarding this issue and have not received any response despite waiting over a month. Order #: 3009-6G6S-ZJF Ticket #: 3009-6G6S-ZJF1P Name on Reservation: Irene Bui Email Used for Booking: ibuiii612@gmail.com I paid $102.49 for this reservation and have been unable to use my tickets because the rescheduling process provided by your company did not work. I am extremely disappointed that my previous email has gone unanswered for over a month. At this point, I would like either: 1. A working rescheduling code so I can book a new date, or 2. A full refund of my purchase. Please respond within 7 business days with a resolution. Thank you, Irene Bui

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