Re: Fork n' Film: Event Canceled

Hello,

I have to be honest—this email is extremely frustrating and disappointing to receive. This is now the third time my Fork n' Film reservation has been canceled.

What I don't understand is how payments were able to be collected on time, yet refunds are now delayed due to operational changes and restructuring. As a customer, I upheld my end of the transaction, and I expect the same level of urgency when it comes to returning my money.

It's also confusing to see Fork n' Film continuing to promote and host events on social media while my reservation has been canceled for the third time. From a customer's perspective, that simply doesn't make sense.

At this point, I would appreciate a clear timeline for when I can expect my full refund to be processed. After multiple cancellations and ongoing delays, my confidence in the company has been significantly impacted.

I look forward to your prompt response and a concrete update regarding my refund.

Thank you,

Felicia Johnson 



Dear Fork n' Film Guests, We regret to inform you that the Fork n’ Film shows scheduled for May & June have been canceled. We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event su‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Canceled Dear Fork n' Film Guests,   We regret to inform you that the Fork n’ Film shows scheduled for May & June have been canceled.   We want to be honest and transparent: the company is currently undergoing major operational changes, and at this time we are not in a position to execute this event successfully.   All customers are owed a full refund. Because of the current volume of outstanding refunds and internal restructuring, refunds will take time to process. We understand this is frustrating, and we are actively working through each reservation as quickly as possible. Refund confirmations will be sent in the order reservations are processed.   We sincerely apologize and appreciate your patience as we work through this challenging period.   -Fork n’ Film Team

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