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Refund for tickets

kylahardmon@gmail.com · landed in info@forknfilm.com

3 messages
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  • kylahardmon@gmail.comto info@forknfilm.comInbound
    6/8/2026, 6:47:24 PM

    Refund for tickets

    Hello,
    Three tickets


    for June 13 at 1:30 for a cloudy chance of meatballs
    I'm requesting a refund for May 9th show. I was expecting an updated reschedule link but never received it.

    Thank you,
    Kyla hardmon

    1 attachment

  • kylahardmon@gmail.comto Fork n Film <info@forknfilm.com>Inbound
    9/24/2026, 8:30:47 PM

    Re: Refund for tickets

    I'm reaching out once again about the refund for May 9 2026 Detroit fork n film. I have yet received an confirmation email for the refund per last email on July 22, 2026. I would like to have this escalated immediately due to the wait. I understand every business goes through things but it's almost six month and no refund is RIDICULOUS. 

    On Wed, Jul 22, 2026, 6:14 PM Fork n Film <info@forknfilm.com> wrote:
    Hello Kyla,
    Thank you for reaching out. We understand you were waiting for a link to reschedule your experience, and we sincerely apologize for the delay in communication.
    At this time, our Detroit location is on pause. While we hope to return in the future, all guests with cancelled reservations will receive a refund for their tickets.
    We've received your refund request. Please note that refunds are currently taking longer than expected to process. We sincerely apologize for the delay and any inconvenience this has caused. We'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding while we work to get this resolved. If you have any questions in the meantime, please don't hesitate to reach out.
    Warmly,
    The Fork n' Film Team

    From: KH <kylahardmon@gmail.com>
    Sent: Wednesday, July 22, 2026 11:38 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Fwd: Refund for tickets
     

    ---------- Forwarded message ---------
    From: KH <kylahardmon@gmail.com>
    Date: Wed, Jul 22, 2026, 2:36 PM
    Subject: Fwd: Refund for tickets
    To: Fork Film <detroit@forknfilm.com>, <info@forknfilm.com>


    How to start the refund process for May 9th cancel caused by fork n film?

    Tickets 
    302F-N1MQ-GNL1R
    302F-N1MQ-GNL1Q
    302F-N1MQ-GNL1P


    ---------- Forwarded message ---------
    From: KH <kylahardmon@gmail.com>
    Date: Mon, Jun 8, 2026, 2:47 PM
    Subject: Refund for tickets
    To: <info@forknfilm.com>


    Hello,
    Three tickets


    for June 13 at 1:30 for a cloudy chance of meatballs
    I'm requesting a refund for May 9th show. I was expecting an updated reschedule link but never received it.

    Thank you,
    Kyla hardmon
  • info@forknfilm.comto KH <kylahardmon@gmail.com>Reply (operator)
    10/2/2026, 4:28:19 PM

    Re: Refund for tickets

    Hello Kyla,

    Thank you for checking in regarding your refund. We understand how important receiving your refund is, and we truly appreciate your patience. Our team is actively working through refund requests and processing them as quickly as possible.

    We know some guests have been waiting longer than expected, and we truly appreciate your continued patience. While we’re unable to provide a specific timeline at this time, we also want to be transparent and avoid giving a timeframe that we cannot confidently guarantee. Your refund is still being processed, and we’ll be in touch as soon as it has been finalized.

    Your refund remains on our radar, and we will send a confirmation as soon as it has been finalized. Once processed, you will also receive a refund confirmation for your records.

    We sincerely appreciate your patience, understanding, and continued kindness while we work to complete these requests.
     
    Warmest regards,
    The Fork n’ Film Team

    On Thu, Sep 24, 2026 at 1:30 PM KH <kylahardmon@gmail.com> wrote:
    I'm reaching out once again about the refund for May 9 2026 Detroit fork n film. I have yet received an confirmation email for the refund per last email on July 22, 2026. I would like to have this escalated immediately due to the wait. I understand every business goes through things but it's almost six month and no refund is RIDICULOUS. 

    On Wed, Jul 22, 2026, 6:14 PM Fork n Film <info@forknfilm.com> wrote:
    Hello Kyla,
    Thank you for reaching out. We understand you were waiting for a link to reschedule your experience, and we sincerely apologize for the delay in communication.
    At this time, our Detroit location is on pause. While we hope to return in the future, all guests with cancelled reservations will receive a refund for their tickets.
    We've received your refund request. Please note that refunds are currently taking longer than expected to process. We sincerely apologize for the delay and any inconvenience this has caused. We'll send you a confirmation email as soon as your refund has been finalized.
    We truly appreciate your patience and understanding while we work to get this resolved. If you have any questions in the meantime, please don't hesitate to reach out.
    Warmly,
    The Fork n' Film Team

    From: KH <kylahardmon@gmail.com>
    Sent: Wednesday, July 22, 2026 11:38 AM
    To: Fork n Film <info@forknfilm.com>
    Subject: Fwd: Refund for tickets
     

    ---------- Forwarded message ---------
    From: KH <kylahardmon@gmail.com>
    Date: Wed, Jul 22, 2026, 2:36 PM
    Subject: Fwd: Refund for tickets
    To: Fork Film <detroit@forknfilm.com>, <info@forknfilm.com>


    How to start the refund process for May 9th cancel caused by fork n film?

    Tickets 
    302F-N1MQ-GNL1R
    302F-N1MQ-GNL1Q
    302F-N1MQ-GNL1P


    ---------- Forwarded message ---------
    From: KH <kylahardmon@gmail.com>
    Date: Mon, Jun 8, 2026, 2:47 PM
    Subject: Refund for tickets
    To: <info@forknfilm.com>


    Hello,
    Three tickets


    for June 13 at 1:30 for a cloudy chance of meatballs
    I'm requesting a refund for May 9th show. I was expecting an updated reschedule link but never received it.

    Thank you,
    Kyla hardmon
    DeliveredOpenedClicked

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