Refund

To who it may concern I hope you are doing well. I am writing to request a refund for both of my movie tickets for The Princess and the Frog.

The movie was originally scheduled for June 13, 2026, but it was later cancelled/rescheduled to June 14, 2026. Because of this change, I am unable to attend and would like to request a full refund

Please let me know if you need any additional information from me to complete this request.

Thank you for your time and assistance.



Hello Angel, 

Thank you for your response and your patience. We sincerely apologize for the inconvenience. We understand that this showtime is not ideal for you and we're happy to change it to a future date. Please let me know if you would like to reschedule for one of the next available dates listed below. 

Princess and the Frog

• June 20, 1:30pm or 6:30pm
• June 21, 6:30pm

If you'd like to attend a later date or a different movie event, we're happy to provide a coupon code so you can rebook for a future show that better fits your schedule.

If you would prefer a refund, we're happy to accommodate your request. Please note that refunds are currently taking longer than usual to process. If you'd like to secure seats for a future show more quickly, rescheduling is the fastest option, and we'd be happy to help arrange that for you.

Please let us know how you would like to proceed and we'll take it from there.

We look forward to hearing from you soon!

Warmly,

Esperanza

On Sat, Jun 6, 2026 at 1:13 PM Angel Methe <angel.methe.anime@gmail.com> wrote:

Hi this is Angel Methe again to add on to my previous note I’d also like to ask about moving the tickets to a showing later in the month if possible if a refund is not possible 

Sent from my iPhone

On Jun 6, 2026, at 3:51 PM, Angel Methe <angel.methe.anime@gmail.com> wrote:

Hi, this is Angel Methe reaching outI was just wondering if we decide not  to attend due to the rescheduling issue would we be ableget a refund for the tickets that we purchased for the June 13 showing that is no longer taking place

-Angel 

On Jun 4, 2026, at 5:24 PM, Fork Film <newyork@forknfilm.com> wrote:



Hello Angel,

We're reaching out to share an important update regarding your upcoming Fork n' Film reservation. The show on June 13th at 1:30PM has been canceled . We sincerely apologize for this change and any inconvenience it may cause.

To ensure you can still enjoy the experience on the same weekend, we've already rebooked your reservation for the next available showtime.

Please note that your event will now take place on June 14th at 1:30 PM. Your reservation has been automatically transferred to the new event time, and no further action is required on your part.

Thank you for your understanding and flexibility. We look forward to welcoming you and providing a memorable experience.

Please reply to this email at your earliest convenience to confirm you received this update and will attend the new showtime.

If this change does not work for you or if you have any questions or concerns, please don't hesitate to reach out. We're always happy to help.

We look forward to seeing you soon!

Warmly,
Esperanza
Customer Support Manager