HELP NEEDED!!!!

I’ve been following up several times by email to try and reschedule for the April event that was canceled in Los Angeles in April. No emails have been returned and I need help because I can’t reschedule. Please look at the last 2 to 3 emails I sent on this.   perhaps if I can talk to a person, this would be helpful instead of going back-and-forth

Tina

949 300 2558

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From: Tina Wong <tickletina@yahoo.com>
Sent: Tuesday, 09 June 2026 07:28:29
To: Fork Film <losangeles@forknfilm.com>
Subject: Re: Event Postponed: Fork n' Film

 

Following up on the below due to the April Los Angeles cancellation and trying to reschedule!  Please respond!

From: Tina Wong <tickletina@yahoo.com>
Date: Tuesday, June 2, 2026 at 3:32 PM
To: Fork Film <losangeles@forknfilm.com>
Subject: Re: Event Postponed: Fork n' Film

Hello, 

I tried rebooking for Lilo and Stitch on LA Friday July 31 in which is says 4 tickets are available, but I’m unable to add 2 tickets to the cart.  When I click on the + button below, I can’t increment to 2 tickets

From: Fork Film <losangeles@forknfilm.com>
Date: Wednesday, April 15, 2026 at 1:08 PM
To: Tina Wong <tickletina@yahoo.com>
Subject: Re: Event Postponed: Fork n' Film

Dear Christina and Brian,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for your two tickets.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, Apr 14, 2026 at 7:27 PM Tina Wong <tickletina@yahoo.com> wrote:

Hello

It looks like there was only 1 movie do end of may in Los Angeles to reschedule to that we are unable to make.  Please refund 2 tickets for Christina Wong and Brian Wong.  I think you should open the reschedule calendar beyond just May. 

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From: Fork n' Film <losangeles@forknfilm.com>
Sent: Saturday, April 11, 2026 3:51:08 AM
To: Christina Wong <tickletina@yahoo.com>
Subject: Event Postponed: Fork n' Film

 

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Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film show scheduled for April 17 - April 19 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLA10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂       Prefer a Refund? If you would rather receive a refund, simply email losangeles@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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