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refund/ show cancellation

davisraychell97@gmail.com · landed in arizona@forknfilm.com

10 messages
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  • davisraychell97@gmail.comto "Fork n' Film Scottsdale" <tempe@forknfilm.com>Inbound
    6/19/2026, 6:00:35 PM

    refund/ show cancellation

    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


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      IMG_0107.jpeg

      image/jpeg · 281 KB

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  • davisraychell97@gmail.comto "arizona@forknfilm.com" <arizona@forknfilm.com>Inbound
    6/23/2026, 8:29:09 PM

    Fwd: refund/ show cancellation



    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


    3 attachments

    • IMG_0109.jpeg

      IMG_0109.jpeg

      image/jpeg · 279 KB

      Download
    • IMG_0107.jpeg

      IMG_0107.jpeg

      image/jpeg · 281 KB

      Download
    • IMG_0108.jpeg

      IMG_0108.jpeg

      image/jpeg · 276 KB

      Download
  • arizona@forknfilm.comto Raychell Davis <davisraychell97@gmail.com>Inbound
    7/2/2026, 11:04:54 PM

    Re: refund/ show cancellation

    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have 

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


  • arizona@forknfilm.comto Raychell Davis <davisraychell97@gmail.com>Reply (operator)
    7/2/2026, 11:07:56 PM

    Re: refund/ show cancellation

    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


    DeliveredOpenedClicked
  • davisraychell97@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    7/2/2026, 11:11:20 PM

    Re: refund/ show cancellation

    aw dang. i was told i could transfer them.

    i lost my wallet a few months ago and have to replace all my cards.

    can i provide a new card number for the refund?

    thank you getting back to me


    On Thu, Jul 2, 2026 at 4:08 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


  • arizona@forknfilm.comto Raychell Davis <davisraychell97@gmail.com>Inbound
    7/2/2026, 11:14:55 PM

    Re: refund/ show cancellation

    Hi there,



    On Thu, Jul 2, 2026 at 4:11 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    aw dang. i was told i could transfer them.

    i lost my wallet a few months ago and have to replace all my cards.

    can i provide a new card number for the refund?

    thank you getting back to me


    On Thu, Jul 2, 2026 at 4:08 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


  • arizona@forknfilm.comto Raychell Davis <davisraychell97@gmail.com>Reply (operator)
    7/2/2026, 11:17:47 PM

    Re: refund/ show cancellation

    Hi there,

    I totally understand your disappointment. This is a somewhat recent change in our policy, so I apologize for any confusion.

    Unfortunately, we cannot edit the card number for the refund, but if you no longer have the original card, we are more than happy to send your refund via Zelle or Apple Pay instead. Just provide the phone number associated with your account, and we will take care of the rest. 

    Best,
    Sierra

    On Thu, Jul 2, 2026 at 4:11 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    aw dang. i was told i could transfer them.

    i lost my wallet a few months ago and have to replace all my cards.

    can i provide a new card number for the refund?

    thank you getting back to me


    On Thu, Jul 2, 2026 at 4:08 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


    DeliveredOpenedClicked
  • davisraychell97@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    7/2/2026, 11:19:45 PM

    Re: refund/ show cancellation

    That would be great, thank you!

    i have Zelle, 6196462375 Raychell Davis

    On Thu, Jul 2, 2026 at 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hi there,

    I totally understand your disappointment. This is a somewhat recent change in our policy, so I apologize for any confusion.

    Unfortunately, we cannot edit the card number for the refund, but if you no longer have the original card, we are more than happy to send your refund via Zelle or Apple Pay instead. Just provide the phone number associated with your account, and we will take care of the rest. 

    Best,
    Sierra

    On Thu, Jul 2, 2026 at 4:11 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    aw dang. i was told i could transfer them.

    i lost my wallet a few months ago and have to replace all my cards.

    can i provide a new card number for the refund?

    thank you getting back to me


    On Thu, Jul 2, 2026 at 4:08 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


  • arizona@forknfilm.comto Raychell Davis <davisraychell97@gmail.com>Inbound
    7/2/2026, 11:24:59 PM

    Re: refund/ show cancellation

    I have added these details to your refund request! 

    Additionally, please know that we are currently experiencing some delays, but your refund remains a top priority 

    On Thu, Jul 2, 2026 at 4:19 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    That would be great, thank you!

    i have Zelle, 6196462375 Raychell Davis

    On Thu, Jul 2, 2026 at 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hi there,

    I totally understand your disappointment. This is a somewhat recent change in our policy, so I apologize for any confusion.

    Unfortunately, we cannot edit the card number for the refund, but if you no longer have the original card, we are more than happy to send your refund via Zelle or Apple Pay instead. Just provide the phone number associated with your account, and we will take care of the rest. 

    Best,
    Sierra

    On Thu, Jul 2, 2026 at 4:11 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    aw dang. i was told i could transfer them.

    i lost my wallet a few months ago and have to replace all my cards.

    can i provide a new card number for the refund?

    thank you getting back to me


    On Thu, Jul 2, 2026 at 4:08 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


  • arizona@forknfilm.comto Raychell Davis <davisraychell97@gmail.com>Reply (operator)
    7/2/2026, 11:25:47 PM

    Re: refund/ show cancellation

    I have added these details to your refund request! 

    Additionally, please know that we are currently experiencing some delays, but your refund remains a top priority for our team. As soon as it is processed, we will provide a copy of your receipt.

    If there is anything we can help you with in the meantime, please let us know!

    Warm regards,
    Sierra

    On Thu, Jul 2, 2026 at 4:19 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    That would be great, thank you!

    i have Zelle, 6196462375 Raychell Davis

    On Thu, Jul 2, 2026 at 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hi there,

    I totally understand your disappointment. This is a somewhat recent change in our policy, so I apologize for any confusion.

    Unfortunately, we cannot edit the card number for the refund, but if you no longer have the original card, we are more than happy to send your refund via Zelle or Apple Pay instead. Just provide the phone number associated with your account, and we will take care of the rest. 

    Best,
    Sierra

    On Thu, Jul 2, 2026 at 4:11 PM Raychell Davis <davisraychell97@gmail.com> wrote:
    aw dang. i was told i could transfer them.

    i lost my wallet a few months ago and have to replace all my cards.

    can i provide a new card number for the refund?

    thank you getting back to me


    On Thu, Jul 2, 2026 at 4:08 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Raychell,

    Thank you for reaching out, and I truly apologize for the delayed response. Unfortunately, due to operational changes, we have made the difficult decision to pause all future events in Arizona. Additionally, tickets are not transferable across locations at this time.  

    Since we do not currently have future events planned in Arizona, we are more than happy to issue a full refund for all 3 of your tickets. You will receive a total refund amount of $307.47. As soon as your refunds are processed, we will provide a copy of your refund receipt. 

    Once again, we truly apologize for the inconvenience. If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Tue, Jun 23, 2026 at 1:29 PM Raychell Davis <davisraychell97@gmail.com> wrote:


    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:04 AM
    Subject: Fwd: refund/ show cancellation
    To: <info@forknfilm.com>




    ---------- Forwarded message ---------
    From: Raychell Davis <davisraychell97@gmail.com>
    Date: Fri, Jun 19, 2026 at 11:00 AM
    Subject: refund/ show cancellation
    To: Fork n' Film Scottsdale <tempe@forknfilm.com>


    good morning.

    i am reaching out because i bought tickets to the beauty and the beast showing back in January. the event was cancelled and i was told i could get refunded or have my tickets transferred to a different movie and location.

    i would like to know if i could transfer them to the Shrek showing in LA for the 6pm showing in June 26th

    i purchased 3 tickets and i attached them to this email.

    look forward to hearing from you.

    my phone number is 6196462375 if that would be an easier way to communicate options

    -Raychell 


    DeliveredOpenedClicked

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