Re: Heads up: your The Princess and the Frog is moving to Saturday, June 20, 2026

Hi Peter,

Quick heads up: The Princess and the Frog on Friday, June 19, 2026 at 6:30 PM has moved.

Your new date and time
The Princess and the Frog
Saturday, June 20, 2026 at 1:30 PM
New York

Where
X Golf
105 N 13th St, Brooklyn, NY 11249

Your tickets (2 of them) have been moved automatically. There's nothing for you to do.

Need to make any changes? Hit reply and a member of our team will sort it.

Thanks for your flexibility,
The Fork n' Film team

How can i get refund or a credit for a future show for this? My wife and I came today because we had this on our calendar for 6pm and only noticed the change because I received a text message but it was too late.

On Thu, Jun 11, 2026, 2:58 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

Hi Peter,

Quick heads up: The Princess and the Frog on Friday, June 19, 2026 at 6:30 PM has moved.

Your new date and time
The Princess and the Frog
Saturday, June 20, 2026 at 1:30 PM
New York

Where
X Golf
105 N 13th St, Brooklyn, NY 11249

Your tickets (2 of them) have been moved automatically. There's nothing for you to do.

Need to make any changes? Hit reply and a member of our team will sort it.

Thanks for your flexibility,
The Fork n' Film team

Hi Peter,

Thank you for reaching out, and I am so sorry for the confusion regarding the time change and that you and your wife missed the show! We completely understand how frustrating that must have been.

We would be more than happy to issue you a credit so you can join us for a future performance. I have attached a custom coupon code below that is valued at the total cost of both of your original tickets, allowing you to rebook whenever works best for you!

Your Rebooking Code: PETERRODRIGUEZ

A quick heads-up on how the code works:

• Email Locked: It is tied directly to your email address, so please make sure to use this exact email when checking out, as it won't work with a different one.
• Expiration: It is valid for exactly one year from today (expiring June 25, 2027).
• Flexibility: You can use it to book a show at any of our locations!

If you run into any trouble at all when you go to redeem it, please just let us know and we'll be happy to help.

Thank you so much for your flexibility and understanding - we can't wait to see you at a future show!

Warm regards,
Sam
Customer Support

On Fri, Jun 19, 2026 at 1:52 PM Peter Rodriguez <lunytunes007@gmail.com> wrote:

How can i get refund or a credit for a future show for this? My wife and I came today because we had this on our calendar for 6pm and only noticed the change because I received a text message but it was too late.

On Thu, Jun 11, 2026, 2:58 PM Fork n' Film <hello@mail.forknfilm.com> wrote:

Hi Peter,

Quick heads up: The Princess and the Frog on Friday, June 19, 2026 at 6:30 PM has moved.

Your new date and time
The Princess and the Frog
Saturday, June 20, 2026 at 1:30 PM
New York

Where
X Golf
105 N 13th St, Brooklyn, NY 11249

Your tickets (2 of them) have been moved automatically. There's nothing for you to do.

Need to make any changes? Hit reply and a member of our team will sort it.

Thanks for your flexibility,
The Fork n' Film team